Safer with Scott’s Air

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Safer with Scott’s Air

At Scott’s Heating & Air Conditioning, the health and safety of our customers and their families are our top priorities. As we work together to stop the spread of COVID-19, Scott’s Air is taking the appropriate precautions to make our interactions even safer by following guidelines from the Centers for Disease Control and Prevention (CDC).

According to the CDC, the best way to prevent the spread of COVID-19 is to avoid it.

Here are some of the ways our team is doing their part to keep you safer and stop the spread:

  • Our Customer Service Representatives will be asking you the following screening questions prior to scheduling your service call:
    1. Has anyone been outside the US in the last 30 days?
    2. Has anyone in the household tested positive or been around anyone that tested positive for COVID-19?
    3. Has anyone had a cough, fever, or breathing difficulties in the last 14 days?
    4. Does anyone in the household have a compromised immune system?
  • Our team is required to practice proper social distancing when they are in your home. Our technicians will be avoiding making close contact with others, which includes not shaking your hand and maintaining distance from customers and co-workers on the job site.
  • When communicating with customers, our team has been asked to wear masks to provide an extra layer of protection to keep you safer when interacting with our technicians.
  • Our employees carry and utilize hand sanitizer regularly, in addition to their already standard practice of regular hand washing and commitment to cleanliness.
  • Our employees are frequently cleaning and disinfecting commonly used surfaces, such as phones, tablets, tools, and steering wheel with the cleaning products that have been provided.
  • We are using staggered start times for our employees to minimize the contact among our team. We are making sure to have no more than 10 employees together at any time.
  • We are regularly screening our employees in an overabundance of caution to make certain no one feels ill or has a fever.

Thank you to our customers for your honest answers to our screening questions and for understanding that we’re working at a safe, social distance these days. We’re in this together and are proud to continue providing the expert-level skills and quality repairs you expect from us, just at a safe distance.

You can feel comfortable that you’re safer with Scott’s Air.
When it’s hot, call Scott!

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AC Service Testimonials

  • 5 star review  Scott's Heating & Air Conditioning = Professional. They did an awesome job with my system change. The photos are of finished product and old product. A drastic difference! They were on time and knowledgeable. They made sure the job was done to my satisfaction. I highly recommend them!

    thumb Ryan Rawski
  • 5 star review  CLIFF WAS AWESOME!!! After our AC unit wasnt cooling like it used CLIFF came to my home and did a phenomenal job. He was very professional and knowledgable. I work in the service field as well and noticed how clean and organized he kept his tools and material/parts he was removing and replacing. Parts were cleaned to the best of his ability due to it being a 21 year old unit. He did a fantastic job. Would definitely recommend SCOTTS to my neighborhood and google members. Now my house cools off in no time. Thanks again CLIFF and of course the SCOTTS TEAM.

    thumb Richie Cruz
  • 5 star review  We had a great experience With this company, starting off with our sales person Daniel, extending to the entire installation crew. I’m sorry that I don’t remember all the names of the technicians who installed our units, but each and every one of them was very courteous, professional, and informative. They did not leave the house until the job is done right, and I did take a long time because we do have an older house. They started the job at about 8:30 in the morning and finished at 10 PM. They cleaned up everything and made sure that there was a full explanation as to how to use the thermostat units and the app so that we could control all of the AC units from our cell phones. They also made sure to follow up after the installation to make sure that we were satisfied with the job. I would certainly recommend Scott’s for AC installation.

    thumb Prashanta Laddu
  • 5 star review  Grant and team from Scott's were OUTSTANDING! The new system is wonderful and I purchased the 10 yr plan so that I can have worry-free A/C for a decade! I cannot encourage you to do business with these folks enough. I'm a customer for life!

    thumb John Kellis
  • 5 star review  Very customer driven company. Sherrie was great when I called that evening for repair. Bill (technician) called and gave me an estimated time. He had the problem diagnosed and fixed within 30 minutes. Great guy - knowledgeable and friendly. Good company.

    thumb Lea Chancey

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