Our Mission

As an AC and heating repair company in Central Florida, we understand how important air conditioning is! We aim to deliver outstanding customer service by providing neighborly advice, quality repairs and expert-level skills at a fair price. You deserve to enjoy Florida weather, not endure it!

Locally-Owned. Locally-Minded.

Core Values

  • Show genuine care and concern for our customers and their families
  • Exceed expectations of quality
  • Provide expert-level skills
  • Offer neighborly advice
  • Communicate with honesty
  • Demonstrate integrity
  • Value fair pricing
  • Support a team-focused work environment
  • Encourage a community-minded spirit and promote giveback where we live and work
  • Maintain a 100% satisfaction guarantee

Community Involvement

Scott and Kristy are both graduates of Leadership Seminole and are active in the Central Florida community. Scott’s Heating & Air Conditioning is a member of the Orlando Regional Realtor Association and the Orlando/Central Florida Chapter of NARPM (National Association of Residential Property Managers).

Scott’s Heating & Air Conditioning is a proud supporter of many community organizations in our neighborhood, such as:

  • NARPM (National Association of Residential Property Managers) Platinum Partner
    • 2017 Preferred Partner of the Year
  • Leadership Seminole Alumni
  • Member of BNI Professional Connections
  • Corporate Sponsor of the Lake Mary High School Athletic Boosters
  • Corporate Sponsor of the Lyman High School Athletic Boosters
  • Proud Supporter of the Bishop Moore Catholic High School Athletics Program
  • Proud Supporter of the Foundation for Seminole State College
  • Proud Supporter of Access Charter School
  • Corporate Sponsor of the J. Douglas YMCA Sports & Aquatics Programs

Licensed and Insured

Scott’s Heating & Air Conditioning is licensed and insured to complete work in the State of Florida. #CAC1816941

AC Service Testimonials

UPDATE 12/11/25-
Mr. Scott, the owner took the time to speak with me the day before to take ownership of the unfortunate event, and to rectify it, he personally came over to speak to me and issued a refund for the blower motor replacement to honor me being a customer and purchasing the unit from them in recent times. This speaks a lot about his integrity and customer centric approach. Even though I didn’t hear from them initially for a few months, this was a great gesture in difficult times, and I appreciate this, therefore updating my review.

STAY AWAY!!!

I purchased a new AC system from Scott’s Air & Heat in 2022 for approximately $7,000. Since then, I have already spent over $1,500 on repairs in 2 years. Despite the system having a 10-year parts warranty, I was charged $650 for labor alone to replace a blower motor—a repair that took about one hour to complete. Another reputable company quoted $500 total, including both parts and labor, for the same job.

Additionally, I was charged $258 for the same issue just a week prior, and when the problem recurred, the company billed me again instead of honoring their previous service. Attempts to reach the owner or manager for a resolution went unanswered.

Overall, I found their pricing to be excessive and their customer service severely lacking. I would not recommend this company based on my experience.
Response from the owner:Hi, Thank you for taking Scott's call today & allowing us to make this right. We're looking forward to meeting you tomorrow with the hopes of being able to earn your 5-star rating. We genuinely care for our customers and their families and want you to be 100% satisfied. Thank you again.
It’s been a long process, but Scott did call personally to make sure that our ac unit was working properly. They even upgraded to the correct size unit we needed after many repairs and issues. I appreciate the follow through and transparent communication! They will make sure to follow up and help when needed. Thank you Scott and team!!!!
Response from the owner:Hi Robin, Thank you so much for giving us an opportunity to make this right. We're happy to hear your system is running good now & we were able to turn your experience around. Thank you for trusting us with your home.
12/11/25

Same day update! I want to applaud Scott, the owner, for contacting me about my concerns regarding the labor charge for our last job. It was a disappointment that I had to have such an expensive charge on a relatively new unit. However, we talked about it, and he’s going to try to help. I appreciate any owner who listens to customers and wants to try to make things right. Thank you, Scott. I guess I don’t have to shop around for a new AC company for now.

12/11/25
Just to clarify. My response says that I’m frustrated to pay for labor for a warranty repair. I didn’t understand this was a warranty repair and I always am fine with paying for labor if a job is done. I believe my review explains my frustration with flat fees no matter how long the job takes.

10/8/25
Update today. The price that was quoted me was not only labor. They are charging flat fees for jobs. This is a change from the past with HVAC companies , but with more explanation and a little flexibility, I think we will stay with Scott’s for the time being. We’ll see how it goes. They still remain extremely responsive and professional and kind. This is worth something. They also come quickly when you have a problem.

This is a big change in my review for this company. Over the past five years things have changed. The company I used to trust I am now very skeptical of. They no longer charge labor by the hour so that you pay more for something that is more difficult and less for something that is less difficult. Just flat fees. And extremely high ones at that! Guess I’m looking for a new company now.
Response from the owner:Hi Karon, Thank you for trusting us with your home all these years. I can understand your frustration in having to pay labor for a warranty repair. The warranty from the manufacturer (not us) only covers the part itself. We value our customers and our community & want to make sure we take care of you and your home. We've left you a message & hope you'll return our call so we can make this right.
Chelsie was absolutely amazing!! She was on time, super friendly and personable! She was knowledgeable and even took the time to explain the problem and solution with our ac. I highly recommend them to service your HVAC needs!
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