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AC Service Testimonials

Excellent
4.7
review us on
I had an excellent service call with Daniel today. He quickly diagnosed the problem with my ac and explained the issues, all my options, and prices. He explained everything to me such that I understood what was going on, and felt totally comfortable with the decision I made. The office staff was excellent, as well. I plan to replace my ac before year's end and will definitely purchase from Scott's. Thank you! It's so great to do business with competent, courteous, and efficient individuals.
The professionalism of the parties I spoke with and/or met spoke words. Things were explained in terms I could understand throughout the process. Even though the instillation took 2 days due to some issues, the team did their best to have my AC replaced and running by the end of day 2 and kept us comfortable in the mean time. I highly recommend this company for any AC needs…
Scots can always be counted on to keep our AC running properly with friendly, on time, professional technicians.
I had a new unit installed back in 2022 and have been having regular maintenance twice yearly since then. All has been well. Today I was scheduled for maintenance once again and my unit was taken care of, but my technician Allen pointed out that my other unit outside (not installed or maintained by Scott's) had frayed wires on the outside condenser which would soon lead to a short on that unit. He offered to get me a quote to fix that and I agreed to receiving a quote. He was able to provide the fix right away and had that taken care of in less than an hour. I really appreciated the extra attention he paid to the overall area, and that he was willing to repair something that was not installed by his company. It was his genuine concern that took precedence. I will continue to recommend this company and will most likely have them as my provider when that second unit needs replacement.
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