Heating Services: Installation & Repair

Scott’s Heating & Air Conditioning has been accredited by the Better Business Bureau since 2012. We are proud to have met their rigorous standards for consumer care and have earned A+ accreditation. Scott Moist currently serves on the BBB of Central Florida’s Board of Directors.

He feels the BBB provides an incredibly important service to consumers to help them make educated and informed decisions when selecting service providers.

Scott’s Heating & Air Conditioning has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016. This is the third year in a row that Scott’s Air has been awarded this honor.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the heating & air conditioning companies in Orlando were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines. Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

The majority of the Scott’s Air service technicians are NATE-certified to guarantee the knowledge, insight and training necessary to complete every job, no matter how complex, with a lasting solution. NATE-certified technicians are skilled professionals who have demonstrated their knowledge in the HVAC industry by completing specialized NATE-certified tests.

NATE-certified tests represent in-depth knowledge of heating, ventilation, air conditioning and refrigeration. NATE is the largest independent, non-profit certification program for HVAC technicians that is supported by the entire industry.

Representatives from Bryant Heating and Cooling have qualified Scott’s Heating & Air Conditioning as a Bryant Factory Authorized Dealer. Less than 5% of heating and cooling contractors in the country receive the Factory Authorized Dealer distinction, and Scott’s Air is one of the few in the Central Florida area. To qualify, dealers must meet Bryant’s rigid criteria, not only for technical expertise, but also for their business practices and customer service quality.

In recognition of unwavering customer service and a dedicated commitment to excellence, Bryant Heating & Cooling Systems presented a Medal of Excellence award to Scott’s Heating & Air Conditioning in 2017. The Bryant Medals of Excellence are awarded every year at the Bryant Dealer Rally in Indianapolis to recognize the top 15 dealers who distinguish their businesses through outstanding customer service, sales and loyalty to the Bryant brand. The award reflects their business acumen and ability to deliver value for their customers and for Bryant.

“Bryant dealers continue to set the standard as some of the most professional and technically proficient in our industry,” said Matthew Pine, vice president, marketing, Bryant. “Our Medal of Excellence winners truly set themselves apart and are the very best of our esteemed group of dealers. Scott’s Heating & Air Conditioning provides an ideal example to our entire network of Bryant dealers of how to take care of customers, run a successful business and always do whatever it takes.”

The Scott’s Heating & Air Conditioning team was excited to be one of 85 Bryant Factory Authorized Dealers from around the country to be invited to attend the 2016 Bryant Dealer Rally. During the event, Scott’s Heating & Air Conditioning was inducted into Bryant’s Circle of Champions for outstanding performance in 2015. Dealers who qualify for this achievement have met Bryant Heating & Cooling’s high standards for growth, commitment to indoor air quality, and customer satisfaction.

The Scott’s Air team was especially honored when Bryant announced that they were the dealer with the Highest Overall Growth across the nation in their tier of mid-sized dealers. Scott Moist, owner of Scott’s Heating & Air Conditioning, said “We are so proud of our hard-working team and thankful for their extra effort to reach this accomplishment in such a short amount of time.”

Representatives from Bryant Heating and Cooling selected Kristy Moist, owner/operator of Scott’s Heating & Air Conditioning, to join the Bryant® Women in HVAC group. This elite group is comprised of only 92 members who have been chosen from across the United States. Bryant® Women in HVAC meet semi-annually and provide the manufacturer with feedback on equipment and marketing programs.

Scott’s Heating & Air Conditioning is a member of the Air Conditioning Contractors of Central Florida, which is committed to the betterment of the HVACR industry and encourages educational development of those in the industry. Our team’s active involvement in ACCA helps us stay current with changes in the HVACR industry and continue to grow and the industry evolves.

Scott’s Heating & Air Conditioning has been a member of the Seminole County Regional Chamber of Commerce since opening. The Seminole County Regional Chamber of Commerce recognized Scott’s Air as the New Business of the Year in 2014. The Chamber of Commerce awards this honor annually to a small business that is less than three years old from any industry. The recipient is selected based on company growth, community involvement, innovation, and the history of the company.

Scott’s Heating & Air Conditioning is proud to be recognized by the Seminole County Regional Chamber of Commerce as the 2014 New Business of the Year. The Chamber of Commerce awards this honor annually to a small business that is less than three years old from any industry. The recipient is selected based on company growth, community involvement, innovation, and the history of the company.

2013 was a break-out year for Scott’s Heating & Air Conditioning. We added our first employees with the hire of a Senior Service Technician in June 2013 and a Senior Installer in November 2013. Scott is very excited to add to the job creation in Seminole County and to have additional personnel to service the heating and cooling needs in our area.

Also in 2013, representatives from Bryant Heating and Cooling announced that Scott’s Heating & Air Conditioning qualified as a Bryant Factory Authorized Dealer. Less than 5% of heating and cooling contractors in the country receive the Factory Authorized Dealer distinction, and Scott’s Air is the only one in our area. To qualify, dealers must meet Bryant’s rigid criteria, not only for technical expertise, but also for their business practices and customer service quality. As a result of earning the Factory Authorized Dealer endorsement, services provided by Scott’s Air are backed by Bryant’s 100% satisfaction guarantee, which is a great benefit for Seminole County homeowners.

Scott Heating & Air Conditioning is a real-life example of how much the Chamber of Commerce can help grow a business. Our company employs a team of people who are excited about growth and are working together to manage the growth in a fiscally sound way. We stand by the work we do and aim to reflect what the Chamber’s Small Business Awards are all about.