We accept cash, check, Visa, MasterCard, and Discover. We also have financing options through Wells Fargo and Microf.

Here are some general rules of thumb when you are ready to replace your existing equipment: Choose a manufacturer that has a good reputation for quality and durability.

  • Choose a model that with a high efficiency rating to bring you better comfort and lower your seasonal energy bill.
  • Choose the correct equipment size and system for your home.
  • Don’t just buy a unit just because it is on sale and seems like a great deal at the time; do some research on the product or ask the installation representative for more product information.
  • Finally, choose a reliable company with excellent customer satisfaction and a track record of service after the sale. Talk to your friends and neighbors. Check out contractor ratings and reviews online from organizations like Google, Facebook and Angie’s List.

We provide service to the Orlando area and other cities surrounding Central Florida.

  • Altamonte Springs
  • Apopka
  • Avalon Park
  • Baldwin Park
  • Casselberry
  • Clermont
  • Downtown Orlando
  • Eatonville
  • Eustis
  • Lake Mary
  • Longwood
  • Maitland
  • Ocoee
  • Oviedo
  • Sanford
  • Tavares
  • Windermere
  • Winter Garden
  • Winter Park
  • Winter Springs
  • …and everywhere in between.

We have clients as far north as The Villages and as far south as Davenport.

If you’re in Lake, Marion, Sumter, Volusia, Seminole, Orange, Osceola, or Brevard County, we work in your neighborhood! Orlando is home.

Yes, Experienced Bryant dealers are known for doing Whatever It Takes® to help you out—and financing is no exception. Scott’s Heating & Air Conditioning offers several flexible options for financing your new Bryant product or system with approved credit. That way, you can invest in your home’s comfort or respond to an unexpected heating and cooling need without breaking your budget.

Heating, Ventilation, and Air Conditioning.

The most important aspect of HVAC maintenance is maintaining unrestricted air flows. Dust, dirt, and debris are an HVAC system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions. We recommend that your heating and cooling system be checked and serviced twice a year; ideally a spring and autumn tune-up. Also, we recommend that you change your filter regularly, depending on the type of filter you have. This alone can eliminate many of the most common problems that need fixing and can significantly reduce the likelihood of a serious breakdown. A Scott’s Heating & Air Conditioning is your assurance that these maintenance needs are met regularly and that any potential problems are promptly identified.

In general, Scott’s Heating & Air Conditioning recommends that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month. With Scott’s Heating & Air Conditioning, we inspect your HVAC system twice each year. Part of the service includes changing the filters or servicing your filtering system. Unless you have special circumstances, our service should be adequate. We recommend that you visually check filters and filtering equipment monthly. If filters look dirty, they need to be cleaned or replaced.

Most maintenance should be performed only by a qualified service technician. But here are some things that you can do to assure optimal performance: Keep ground-mounted outdoor units clear of debris, clutter, and weeds; they can reduce the airflow to the unit.

  • Use caution with weed trimmers around the unit to prevent damaging control wiring.
  • Keep pets away from the unit; pet urine can cause expensive damage.

You should have maintenance done on your air conditioning system at least once a year – spring to early summer being the best times. This not only ensures maximum efficiency, it enables us to foresee any possible problems that may occur in the near future.

  1. Is it making strange noises?
  2. Is it cooling or heating all areas of your home sufficiently?
  3. Has it been taking longer to cool down or heat up?
  4. Have your utility bills been rising for no apparent reason?

Any of these are signs that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. So be sure to contact Scott’s Heating & Air Conditioning to check out your system whenever you notice anything out of the ordinary.

Heating and cooling systems sizing is based on B.T.U.H. (British Thermal Units Per Hour). Air Conditioning and Heat Pumps are also rated in tonnage. 12,000 BTUH equals one (1) ton. Residential systems can range from 1 to 5 tons.

Sizing HVAC equipment is very important from the standpoint of both comfort and energy use. Heating and cooling equipment that is over- capacity will not run as frequently or as long when it does run. In both cases, this may mean poor humidity control. It could also result in temperature variations or noticeable cycling. Over-capacity equipment will not be as energy-efficient as properly matched capacity either. On the other hand, equipment that is under-sized will obviously result in loss of comfort during temperature extremes.

Unfortunately, there’s no simple rule of thumb for determining the ideal size of system for each home. For example, depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to insure the size of the system you purchase will be large enough to heat or cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional. A Scott’s Heating & Air Conditioning will perform a FREE analysis to determine a selection of systems that will work best for your home’s needs and your budget.

No, a larger heating system with more capacity delivers less comfort and costs more to operate. An air conditioner is at its least efficient when it is first turned on. A system with too much capacity will run in numerous short cycles, turning on and off repeatedly, therefore causing it to be less efficient. Also keep in mind that an air conditioner only removes humidity when it’s running, so a system with shorter run cycles doesn’t remove humidity from the air very well.

Bigger isn’t always better; its performance and efficiency that count. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. Your Scott’s Heating & Air Conditioning service technician will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.

When purchasing a furnace, heat pump or air conditioner, ALWAYS ask about its Efficiency Ratings. They will tell you will tell you how efficiently the unit uses fuel (gas, oil or electricity). The most-frequently used efficiency ratings are:

SEER (Seasonal Energy Efficiency Ratio): This ratio tells you the amount of cooling your system will deliver per dollar spent on electricity The SEER rating of any unit can range anywhere from 13 to 17. The higher the SEER the more efficient the system will be and the less it will cost in the long run to own and operate.
HSPF (Heating Seasonal Performance Factor): Similar to SEER, it is a measurement of efficiency of the heating portion of a heat pump. HSPF ratings range from 6.8 to 10; high-efficiency units have efficiencies of 7.5 HSPF or above.
AFUE (Annual Fuel Utilization Efficiency ratio): A measurement of the percent of heat produced by a furnace for every dollar of fuel consumed. The higher the AFUE rating, the lower the fuel costs. All furnaces manufactured today must meet at least 78%. Older furnaces (10 – 15 years or older) may fall below this minimum. Furnaces with AFUE ratings from 78% to 80% are considered mid-efficiency; ones with AFUE ratings above 90% are considered high-efficiency.

  • MERV (Minimum Efficiency Reporting Value): A filter rating system relating to the size of the holes in the filter that allow air to pass through. The higher the MERV rating, the smaller the holes and the higher the efficiency in capturing contaminants. MERV ratings range from a low of 1 to a high of 16.
  • ENERGY STAR: An Environmental Protection Agency designation attached to HVAC products that meet or exceed guidelines for high-efficiency performance above the standard government minimums.

A few quick tips:

  • Clean and replace your filters frequently. Your system will heat and cool more evenly when the blower is in the “on” position. The blower provides constant air movement throughout the home and allows for better filtration.
  • Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.

No, every system is designed to cool a certain number of square feet. By closing registers and doors in certain rooms, you disrupt and decrease the systems’ airflow and efficiency. Your system will have to work harder to cool less space, making it cycle more and become less efficient.

There is no exact answer for how long your system should run during each cycle. The average air conditioner is sized to remove the heat from your home as fast as it comes in. Therefore, ideally, on a 100° day the system should be able to keep up with the incoming heat, but not gain on it and not be able to turn off. The cooler it is below 100°, the more the system will cycle on and off. So it depends on the environment of each individual home and the condition of the equipment.

Generally speaking, a unit that is either on or off is less expensive than one that keeps cycling on and off repeatedly. Every time your system starts up, it will use a lot of electricity and not produce much cooling. That’s why a smaller system is often more economical to operate: even though it runs nonstop and may deliver less comfort, it will usually consume less power than a larger system that cycles on and off.

The air temperature produced by your system depends on the temperature of the air going into it. Generally, the air produced should be 15°- 20° below what enters the system. So if the entering return air is 80°, the exiting supply air should be about 60°-65°. However, that only works on a system that is operating properly and has been running at least 15 minutes on a warm, dry day with a home that is about 80° inside. On a milder day, with an indoor temperature 70, the air coming out should be 50-55.

Temperature settings depend on the time of year and your personal preferences. In the summer, the average temperature setting is 75°-80°. In the winter 68°-72° is the norm. Remember, when leaving your house; try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.

Because they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. Plus, they allow you to automatically control the temperature in your home at different times of day without ever touching your thermostat.

Variable speed refers to a furnace’s or air handler’s indoor blower motor. Different speeds control the flow of air throughout your home. Variable speed blowers automatically change speeds to meet the different airflow needs of the heating and cooling cycles. Variable speed motors can use 1/7th the energy and are excellent for customizing comfort levels in different zones of your home. A variable-speed motor can also help clean the air and control the humidity.

Two-stage heating means a furnace has two levels of heat output: high for cold winter days and low for milder days. Two-stage furnaces start in the first stage, instead of reaching full capacity all at once. That means there is no sudden blast of air. The low setting meets household heating demands 80% of the time, allowing a two-stage unit to run for longer periods and provide more even distribution of heated air. Because the furnace operates mostly in its lower-capacity first stage, it burns less fuel than a furnace that always runs at full capacity and then has to shut off when the heating demand has been met.

Heat pumps are very effective for homes in Florida. They are a good choice whether you rely on electricity or natural gas for your energy needs. A heat pump is an all-in-one heating and air conditioning system that works year-round for comfort. During warmer months, a heat pump works as a normal air conditioner. In colder weather, a heat pump collects heat from the outdoor air and transfers it inside the home. Even when the outside air feels cold, there is still heat in that air. On very cold days when there’s not enough heat in the outside air to meet the thermostat setting, an electric heater supplements the indoor air to warm a home. This process is quite efficient as it produces two to three times more heat than the energy it uses. A heat pump can also be an effective add-on option to use in conjunction with an existing gas, propane or oil furnace. With this dual-fuel option, the two systems share the heating load, but never function at the same time. Each system operates when it is most cost-effective.

Yes, this is normal. A heat pump generally produces air that is around 80° and provides even comfortable, heating around the house – not a blast of intense heat. However, 80° may feel cool to your hand, which is usually closer to 90°.

This is totally normal. During the cold weather months, frost can accumulate on the outdoor coil. This can cause the heat pump to go into a defrost cycle anywhere from 1-10 minutes, depending on the amount of ice on the coil. This is temporary; the system will return to the heating mode once the ice is gone.

Several factors can cause system freezing. First, if running in the cooling mode check your filters; restrictions in airflow can lead to freezing. Next, thaw the system out by turning off the cooling and running the fan. Also, try turning the system to heat mode until the ice has melted. If the problem recurs after checking for air restrictions and thawing your system thawed, schedule a service call with Scott’s Heating & Air Conditioning. Our service technicians will check the refrigerant level. They may also have to clean the evaporator coil, check the blower speed and check for any intermittency in blower operation. A service technician can also evaluate other conditions that may make your system prone to freezing and recommend the best course of action.

I.A.Q. stands for Indoor Air Quality. Today, various products are available as add-ons to your existing heating and cooling system to improve the quality and healthiness of the air inside your home. These items include

  • Electronic- or Media-Type Air Filters: Filtering the air within your home will help eliminate smoke, pollen, odor, dust mites, and allergens. This will allow you to breathe easier, sleep better and enjoy your home more.
  • Whole-House Humidifiers: Whole-house humidifiers provide consistent humidity levels throughout the home, and some models even adjust the humidity level automatically. The average heated home has a humidity level of less than 20%. The recommended humidity level in the winter should be between 35% and 45%.
  • Air-to-Air Heat-Recovery Ventilators: These ventilator systems remove stale air from inside the home while bringing in fresh air from the outside that is warmed during the transfer process.

An air quality system can greatly improve both your comfort and your health. The areas of air quality to consider are (1) purification, (2) filtration, (3) humidity control, and (4) ventilation. A wide number of air quality features come standard with many new heating and air conditioning systems; others can easily be added to existing systems. Contact Scott’s Heating & Air Conditioning to discuss your air quality options.

Electronic air cleaners can greatly improve home air quality and comfort levels. If you suffer from allergies or have pets, they’re a must. Some electronic air cleaners can even remove dust particles and pollen as small as .10 micron. Scott’s Heating & Air Conditioning offers a variety of air filtration devices. Talk to your Scott’s Heating & Air Conditioning service technician to discuss your options.

A heat exchanger is a piece of metal designed to separate the safe warm air that is circulated through your home from the poisonous carbon monoxide gas created during the combustion process when you operate your furnace.

The natural heating and cooling cycles of a furnace can lead to cracks in a heat exchanger. A furnace that is being overworked or stressed is more likely to have a premature breakdown and potential carbon monoxide leak. Dirty air filters, blocked vents, and burners that are not firing properly and disrupting the combustion process can all contribute to the detrimental stress that may lead to cracks in a heat exchanger.

If a crack in the heat exchanger allows carbon monoxide to escape into your home you may experience dizziness, light-headedness, flu-like symptoms, or even death by asphyxiation. Carbon monoxide limits the body’s ability to take in oxygen. This is an extremely dangerous situation to have in the home, because the effects of carbon monoxide poisoning may be gradual and undetected.

Very concerned. Carbon monoxide (CO) is a gas produced during the combustion of fuels. It’s colorless, odorless, tasteless…and can be lethal. Even trace amounts can impair your brain function and impact your health. Cracks, leaks, obstructions and other malfunctions in your heating system can cause carbon monoxide to develop and accumulate. Short-term exposure to carbon monoxide usually results in flu-like symptoms: nausea, headaches, dizziness, fatigue. Long-term exposure can eventually lead to unconsciousness or death. Scott’s Heating & Air Conditioning recommends the following to minimize carbon monoxide risk: Keep heating equipment in good repair by scheduling regular inspection and maintenance.

  • Keep furnaces, chimneys and vents free of obstruction. Watch out for birds, squirrels and other animals who sometimes build nests in these areas. Install a carbon monoxide detector, available at any home supply store.
  • Periodically open windows in winter to let in fresh oxygen-rich air inside and let out any potential carbon monoxide.
  • If you use an older gas stove or heater, look at the color of the pilot light. The flame should be at least 80 percent blue. If the flame is mostly yellow, it could be producing carbon monoxide, so have the unit checked by a professional immediately.
  • Be sure to tune up your gas system at least once a year. Today’s modern heating systems burn cleaner than older systems, minimizing or eliminating your risk of carbon monoxide exposure.

Contact Scott’s Heating & Air Conditioning for more information.

Extremely important. Sound intensity is measured in units called decibels (dB). A normal conversation is about 60-70 dB. A telephone dial tone produces 80 dB; a lawn mower produces 107 dB or more. Sustained exposure to sound levels of 90-95 dB may lead to hearing loss, so it’s important to own the quietest heating and cooling system you possibly can.

The average comfort range for relative humidity in a home is from 30 to 35%. When cool outdoor air enters your home, it tends to dry out as it warms up, which can cause static electricity build-up and sinus problems. A humidifier will add moisture back into the air and minimize these problems during the winter months. However, the humidity level achieved in a home is affected by how tight a home is, how often the doors open and close, and the size and style of the humidifier.

Yes, the manufacturers have developed new systems that contain environmentally-friendly refrigerants such as R-410A and similar blends. 410A is a chlorine-free coolant that is safe for the Earth’s ozone layer and delivers superior cooling to traditional refrigerants. In 2010, the phase-out of systems that use R-22 began and they are being replaced with 410A systems. By 2020, no more R-22 can be manufactured. Learn more by viewing this PDF: PDF on R22 Refrigerant Phase-Out.

If you’re deciding on a new system and have not kept up with advances in the industry, you will be amazed at the number of choices that you have to make. Today’s comfort systems offer a surprising number of options and combinations – from individual heaters and air conditioners to integrated or “hybrid” systems. Systems can vary widely in terms of energy efficiency and cost. The ability of systems to monitor conditions and adjust automatically has increased dramatically. And a wider variety of air quality add-ons are available than ever before. These changes make the replacement decision even more complex than ever, so you can see how important it is to find an HVAC company that will work with you to develop a system for your situation and budget. At Scott’s Heating & Air Conditioning, our goal is to be a company that will partner with you to not only install a system that is appropriate for your situation, but then help you keep the system operating at peak performance.

All systems and units are different. Here are some rough lifespan guidelines to help you decide whether fixing or replacing is the right decision:

  • Average Lifetime of an Air Conditioner: 12-15 yrs.
  • Average Lifetime of a Furnace: 15-20 yrs.

Keep in mind that these are just guidelines. Some units last longer than that with regular maintenance and replacement of parts. But if a unit has been repaired repeatedly, or has been run excessively, it might make more sense to replace it even sooner. Paying for repairs to an old or inefficient system often simply prolongs the inevitable. An older system that breaks down once is likely to break down again…and again. That means more emergency service calls or, worse yet, the risk of damage to your home or to other components of your heating and cooling system. There’s also an ongoing cost factor to consider. Restoring your old system will only bring it back to its current level of energy efficiency. After you’ve recovered from the repair bills and the frustration of system breakdowns, you still won’t save on your energy bills. Some replacement systems can cost less than the cost of repeated repairs. And in many cases, installing a new heating and cooling system can actually pay for itself in energy savings within a relatively short time. Also, when replacing a heater or air conditioner, it is usually best to replace both units at the same time. This way, you’ll save on installation costs and both units can be serviced on the same maintenance schedule and have the same approximate lifespan.

Here are some general rules of thumb when you are ready to replace your existing equipment: Choose a manufacturer that has a good reputation for quality and durability.

  • Choose a model with a high-efficiency rating to bring you better comfort and lower your seasonal energy bill.
  • Choose the correct equipment size and system for your home.
  • Don’t just buy a unit just because it is on sale and seems like a great deal at the time; do some research on the product or ask the installation representative for more product information.
  • Finally, choose a reliable company with excellent customer satisfaction and a track record of service after the sale. Talk to your friends and neighbors. Check out contractor ratings and reviews online from organizations like <Angie’s List> or the. Chances are, you’ll get plenty of!

Due to the many different makes, models and customer needs, price is an issue that can only be solved by doing a thorough evaluation of your home and existing equipment. At Scott’s Heating & Air Conditioning, there is no charge for an estimate for a new heating and air conditioning system.

A Scott’s Heating & Air Conditioning annual maintenance agreement is a great way of protecting yourself in the event of a sudden breakdown of your equipment. It’s your guarantee that regularly scheduled tune-ups and filter replacements are done on time to keep your system working at peak performance. Plus, with an Annual Residential Maintenance Agreement, you will receive priority service for heating and air conditioning calls (routine or emergency), a 15% discount on all repairs, and a $150 discount on new system installations.

One of the biggest problems in the heating and air conditioning industry is the lack of trained professional technicians. Poorly trained service technicians and shoddy installation are the two primary reasons that consumers need to keep having a repairman come to their home. North American Technician Excellence, Inc. (NATE) is the leading independent certification body for technicians in the heating, ventilation and air-conditioning (HVAC) industry. They establish the industry’s standards for excellence and administer the training, testing and validation procedures for meeting those standards.

The American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) recommend a household humidity level between 30 and 60 percent.

AC Service Testimonials

We had 2 very old water cooled A/C units that needed to be replaced. The scope of our project was above that of a typical A/C install, but Scott's made the process easy and painless! After our first encounter with Daniel I knew we were in the right hands. Everyone on the install team was amazing! I would recommend Scott's to anyone!
Stephanie Barber
Stephanie Barber
18:22 13 Jan 23
Loved Scott’s, great price /great product/great service!Dan, Boris and Jonathan were professional, knowledgeable, and friendly.
Vicky Lawry
Vicky Lawry
13:20 06 Jan 23
They did a great job installing our new A/C and Heating System. Daniel and Jose were friendly and professional.
Susan Sullivan
Susan Sullivan
13:17 22 Dec 22
Hey I just wanted to say thank you and you’re guys for the best service that I have ever had.The guys went above and beyond my expectations.Everything is perfect.These guys are top notch!
Rad -1
Rad -1
16:31 17 Nov 22
They acted so professional, honest and fast.I would recommend them for sure
pani ahmadi
pani ahmadi
17:39 11 Nov 22
Pleasant, speedy and informative service. I'd recommend them highly if you find yourself needing help Pronto and want a quality option.
Cole Nave
Cole Nave
22:09 10 Nov 22
The technician Santiago arrived to resolve an issue with our central air not turning on. He was honest, helpful, and professional. In a short time, he got our unit running again. After his diagnosis, he even provided us with helpful information for updating our unit in the future since our current model is over 20 years old. Overall experience was great; I highly recommend this small business over the competition.
Nick Murphy
Nick Murphy
14:57 01 Oct 22
Urgent call. He was here in an hr, fixed the issues and i was satisfied with it all
Frances Santarpia
Frances Santarpia
22:41 21 Sep 22
Responded within a couple hours Over the weekend with no questions asked and was able to fix the problem at a very reasonable place
elizabeth torres
elizabeth torres
17:17 17 Sep 22
They always do a good job . I recently had Santiago here doing my maintenance and he was just a doll. Explained everything showed me pictures and was very thorough.
Deb Franz
Deb Franz
20:58 14 Sep 22
I AM IMPRESSED WITH THE WORK DONE, THE INVESTMENT HAS BEEN THE BEST. A WELL QUALIFIED STAFF, VERY GOOD EDUCATION. I WANT TO THANK YOU FOR THE SERVICE YOU HAVE GIVEN ME, THAT YOU HAVE A LOT OF SUCCESS, THANK YOU.
Jose Olayon
Jose Olayon
20:44 31 Aug 22
I had Grant Hayes come out and he went above and beyond to make sure he didn’t leave until it was working - identified possible problems and methodically went through the progressions explaining to me what he was doing - thanks Grant - the price that was charged was way lower than I thought it would be
John Moore
John Moore
00:55 14 Aug 22
They really did a spectacular job from start to finish.If professional and quality are your priority... The team at Scott's is a great choice.Adding to this, in the three years since the installation.. everyone I've dealt with from this company has been amazing.Will continue to use them for yearly maintenance
Gregory Copeland
Gregory Copeland
21:26 11 Aug 22
Dan in sales, did outstanding jobgoing over equipment and helping us make what was the best decisions for us on purchasing new a/cinstall, plus scheduling the nextday! Boris and Justin excellent communications while install and after! very clean, professional in take old out installing new!ty tyTed & Tracy Fraley
T Fraley
T Fraley
15:57 30 Jul 22
My husband and I are extremely happy with the service we received from everyone at Scott's Heating and Air, from the office staff who answer the phone to the installers.The office staff never made us feel rushed when we were talking to them on the phone. Sherree kept us informed each step of the way. Another lady of the office (I think Erica) went above and beyond and personally drove to my house and posted the work permit (as we live 90+ miles away and have covid). Jeff, the site supervisor was very professional in handling an issue I thought was huge, but Jeff resolved it within minutes and the fix was above our expectations even the inspector stated that the whip was secured in a top-notch matter, and we will never have any issues with it coming down. The installer Victor and I don't remember the other guy's name were very professional, clean, they didn't smoke or use foul language, they both were very polite to my 94-year-old mother and disabled brother. No one at Scott's Heating and Air ever tried to up sale us for any additional services nor did they talk us into the most expensive unit. Victor gave us a quote with 4 AC unit to choose from. The only negative thing I can say is Scott's Heating and Air does not service where my husband and I live.When you need AC work done or replaced Scott's Heating and Air Conditioning is the company you want doing your work.Thank you to everyone at Scott's Heating and Air for being a company who really cares about people and each of you show that in the way you talk and work.P.S. Victor and the other guy are also dog people as we did not need to put our 90 lbs. Lab up. I always trust people that dog my trust.
Crystal Morse
Crystal Morse
14:40 30 Jul 22
I can't say enough good things. The entire company is extremely professional and they were so well organized. We called to get an estimate for replacing the AC - they were that day with quote in hand by COB. Within a day they were out replacing our system. Boros is an incredible craftsman and extremely nice, patient and professional. Thank you Scotts for being there in a pinch and doing affordable quality work.
Katherine Tyszko
Katherine Tyszko
00:26 20 Jul 22
We had an issue that needed a professional to assess. Clif and Kash were honest, informative and a pleasure to work with. Found nothing wrong and did not try to upsell anything. We will always use them from now on.
Mary Pat Moriarty
Mary Pat Moriarty
12:35 01 Jul 22
I had my A/C serviced today 6-28-2022 by Scott's Heating and Air and I had Santiago for my service technician and he was absolutely phenomenal and very respectful and professional and caring of our home and our 15 year old A/C. I want to Thank Scott for having a great service technician and I want to Thank Santiago for doing such a great job today cleaning our air conditioner and for taking the time to check every component thoroughly. If you are looking for a Air Conditioner company that still has integrity and believes in taking care of the customer then Scott's Heating and Air is who you want to call. I will never have my Air Conditioner serviced nor replaced by anyone but Scott's Heating and Air. Thank you Scott for having a great service technician and for having a great company that is honest and on time. I look forward to having Scott's Heating and Air replace my Air Conditioner hopefully soon because mine is aging but still working because of Scott's maintenance plan which by the way does work and is very affordable.
Edward Rockenstyre
Edward Rockenstyre
23:56 28 Jun 22
I am so incredibly grateful for Scott's. What a great company! So efficient, clean and communicative. They installed a ductless air-conditioning unit this morning and I couldn't be more impressed. They are so caring and thought of every detail.
Sara Bartell
Sara Bartell
18:56 04 May 22
These guys are HONEST. Came to my newly purchased home 2 yrs ago just to check everything out, Jeff is a friend and the best in the business.
Brett Berardinelli
Brett Berardinelli
19:38 31 Mar 22
I have been amazed by the service I've received from Scott's Heating and Air Conditioning. They responded so quickly and I was so impressed by the service repair person last week that I purchased a new system which was installed today. The technicians were on time, polite, professional, knowledgeable and tidy. If I could rate higher than five stars, I would.
Barbara Lewis
Barbara Lewis
20:20 24 Mar 22
The epitome of good service! Professionalism and courteousness from everyone I've talked to with the company. The cookies at the end were a brilliant touch. Really leaves a good impression on my whole experience.
khaivt
khaivt
03:12 15 Mar 22
Great service, reasonably priced and most of all seem very honest
Wesley George
Wesley George
17:44 07 Mar 22
We started using Scott's years ago when our long term HVAC Repairman retired. Building trust in an HVAC Company is similar to car repairs where we're always wondering if we are overpaying or getting charged for unnecessary repairs. From the start, we always felt comfortable with what the Techs told us. Because of Freon leakage we recently had to invest in a new system (after 12 years). The estimate we received was a fair price and at least 20% less than another company for the same unit. They weren't the lowest bid but I knew their service was excellent and I rarely go for the lowest bid. I felt it was the best value. The system was completely installed two days later by a team of four, very professional, techs along with a new Ecobee smart thermostat. Team was very impressive and followed up several times over the following weeks to be sure everything was working ok. I wouldn't hesitate to recommend Scott's for repair or system install work.
Ken Ciocco
Ken Ciocco
14:39 29 Dec 21
Amazing experience from start to finish. I highly recommend this company.
Nephthaly Leveque
Nephthaly Leveque
03:31 28 Nov 21
I did research and saw all the positive reviews. I met with Dan in sales and liked the way I was treated as a customer. The installers, Brad and Justin were very experienced and solved any problem that needed attention. I had both inside and outside units replaced, all the copper and drain pipes. The new programmable thermostat works great. Parker and Nate showed up shortly after to replace two attic ducts. Good work once again. Then Patrick came out to install the blue light in the inside unit. Everyone supported each other, great teamwork.
Jimmy Mac
Jimmy Mac
19:22 17 Nov 21
One of the few companies that saw a supply chain issue in advance and started to stockpile systems so when I needed a new one, BOOM, they where ready, willing, and able. Also, they left the area looking brand new unlike other companies.
Marilyn Singer
Marilyn Singer
14:26 19 Oct 21
Our 13 year old A/C system was ready to be replaced after struggling all summer to keep my house cool. Victor and the installation guys (Santiago, Jose, Brad), were all super professional and made sure we were well taken care of. When we finalized all the paperwork for the new A/C, Victor came back after hours and installed a temporary window unit so my family could be comfortable in this unbearable Florida heat. Santiago, Jose, and Brad were extremely kind and paid attention to detail when they were installing new a/c system. The Scott’s Heating and A/C crew is awesome and it’s rare to find businesses that are trustworthy and go above and beyond. Thank you!
Emily Zimmerman
Emily Zimmerman
01:48 06 Oct 21
I called for service on Sunday and spoke with Lucas who got me an appointment first thing Monday morning on a holiday! Thank you Victor and Alberto for top notch service once again!Scott you can be proud to have all 3 of these gentlemen working for you they were courteous and fast and had me living in a cool house in no time!!Thank you.Life long customer!!!
Rebecca Lesher
Rebecca Lesher
14:22 06 Sep 21
Excellent service: responsive, knowledgeable, professional and courteous
G
G
23:08 30 Aug 21
AC went out late Saturday evening. So hot! Called Scotts Air on Sun. They answered right away & came out to fix it a few hours later. Didnt charge an arm & a leg & Gerry was very professional. Had a part replaced & back to cold air. Many thanks to them for coming to my rescue!
Gina James
Gina James
23:27 26 Aug 21
Clif was very professional and fixed my ac issue and explained everything to me during process. Thanks again!
Anthony Tucciarelli
Anthony Tucciarelli
17:42 26 Aug 21
Great company with great employees
Kim R
Kim R
12:46 18 Aug 21
Literally phenomenal from start to finish. The admin taking our call was delightfully polite and it was nothing short of miraculous that someone was able to tend to our problem within the hour of our call. Clif, the person who came out was polite, patient, and knowledgeable. We will continue to use your company at any point needed.
Sarah
Sarah
02:21 18 Aug 21
Top notch company from sales to installation they did an excellent job. And the new Bryant a/c system is superb.
Will
Will
11:25 17 Aug 21
Scott has an amazing team. All the employees are very smart and courteous. My system has been running flawlessly for 5 years now. The only time it stopped was when a frog sat on top of the heat pump to warm up, he dried himself to a prune and fell into the heat pump fan and it stopped from running.
Tom Shusta
Tom Shusta
22:59 02 Aug 21
We've had a great experience with Scott's. Found our way to them through community recommendations and good google reviews when we needed a new A/C. The office staff is very friendly and helpful. Whenever we have a need, I feel like they take ownership and care about the resolution. For example, after our new unit was installed, we had some questions and observations on how it was working compared to our replaced system. A senior tech came out to help us calibrate our thermostat and adjust our vents. Pricing is fair and transparent and I don't feel like we're being "sold." I trust Scott's.
Laura McCormack
Laura McCormack
20:38 21 Jul 21
Very quick and professional service, five plus stars!!
Tom Owens
Tom Owens
02:40 18 Jul 21
I was looking for a specific brand, Scott's was one of the dealers. I immediately felt comfortable with Danny, the sales rep. The pricing was fair, the people were awesome, and they did what they said they were going to do, when they said they were going to do it. What more could you ask?
Rusty Parsons
Rusty Parsons
14:39 17 Jul 21
Saturday afternoon, no A/C. Checked out the internet and saw that Scott's had many positive reviews so I called. The person on the phone was friendly and understanding and eager to help me get service that day. When the service man showed up he was intent on finding the cause of our problem, not just the quick fix or an over priced recommendation to "replace the condenser" that had been recommended by another A/C company earlier in the week. He was worked until the job was done, way past "normal" working hours on the weekend and spent the time waiting to make sure the house cooled down before leaving. I was excited to find out about the maintenance agreement that is offered by Scott's because I would NEVER trust anyone else to service my A/C.
Brenda Dorman
Brenda Dorman
23:04 11 Jul 21
The salesman, Victor, was very informative as to the different AC models and answered any questions I had. He was fair in his pricing. The installation team were experienced and strived for perfection in the installation. They worked long and hard to complete the installation in one day despite some challenges they came across. I am glad I chose Scott's.
Pamela Curren
Pamela Curren
12:03 07 Jul 21
I recommend using Scott's Heating and Air 100 times over. They were very knowledgeable, prompt, and their products are excellent. I had two new AC units installed and another one repaired. They answered all my questions, educated me on how to care for my units, and went above and beyond when to assist me even after installation when I had more questions later! I will never use anyone else and I highly recommend them !
Jessica Johnson
Jessica Johnson
23:43 20 Jun 21
Cliff was our Air conditioner specialist and was amazing. He figured out why our air condition continued to go off. He also was working late into the night, which means he would probably working overtime.
Lesli Colgan
Lesli Colgan
20:56 10 Jun 21
What can I say but wow ! These guys did a great job from Daniel , the salesman to the installation team Jose , Santiago , and DJ .We are very pleased with our entire experience with Scott's Heating & Air Conditioning!Dan did not try to over sale us and was there when we had a question. The install team where on time and very professional. I would not hesitate to refer this company to family or friends. Thank you Scott's Heating and Air Conditioning for a great experience!!!!Truly a happy customer!
John Kokontis
John Kokontis
14:15 10 Jun 21
This company always shows up on time, very professional and I love having their service contract. I know how important it is to keep your unit running efficiently. I recommended this company to many of my friends and neighbors.
L Wright
L Wright
16:35 08 Jun 21
Great service from start to finish
john goodger
john goodger
20:36 03 Jun 21
Daniel, sales, was great!! Took the time to explain options and wasn’t pushy at all. His demeanor and professionalism really drew me in.The two install teams were fantabulous!! Very professional and courteous.
Amy Staiger
Amy Staiger
14:01 03 Jun 21
The team that came out to replace my old AC unit were right on time and super nice guys. They made sure everything they did was 100% correct and that I was 100% happy before they left. I used them again because of the first time experience.
Eoghan DaBear
Eoghan DaBear
12:58 01 Jun 21
We can always count on Cliff to maintain our equipment well. We count on his long term experience and knowledge and have never been disappointed.
Peggy Garner
Peggy Garner
20:52 21 May 21
We have used Scott's since moving to Florida 5 years ago. They installed our new HVAC system after responding to an urgent situation when our prior system failed. We love them!
Nancy Marzolino
Nancy Marzolino
18:29 12 May 21
After dealing with a different a/c company and getting unsatisfactory service (didn't repair the unit & we were without air) and no return calls, I got Scott's contact info from a friend. I called them in the morning and they were out in the afternoon. As it turned out, the repairs were too costly on an old machine and so we replaced it. The install went seamlessly! From the office point of contact to the follow up on the install every staff member was professional, knowledgeable, and courteous. We are so happy to find Scott's and look forward to working with them as the need arises!
Shelley Kelso
Shelley Kelso
18:08 12 May 21
I just had my AC replaced by Scott's and can't say enough about how great the experience was from start to finish. I called 7 different AC companies in the area and Dan the sales rep from Scott's stood above all the rest. Clearly explained the options and differences between the different technologies available today (Single, two Stage, Variable) and didn't try to over sell me like most other AC companies recommending I needed the most expensive unit. Dan laid out three recommended options and once he educated me on the differences, left it up to me to choose the best value for the performance I was looking for. Best experience by far! When it came to the installation, I knew I made the right choice as I saw the great attention detail and meticulous workmanship at every stage of the install. I knew this was the most critical aspect of the longevity and performance of the AC unit and it was clear Scott's trains their techs to take pride in their work. The day after install I received warranty confirmation from Bryant, which shows they submitted the paperwork ASAP. From start to finished - amazing experience and would highly recommend for anyone looking to replace their AC and not break the bank while doing it!
A C
A C
14:30 06 May 21
I had my old AC unit replaced, im happy I choose Scott's services. The installation was promptly, and the staff was courteous.
Brian Guerrero
Brian Guerrero
11:37 04 May 21
Very professional and took their time to answer all my questions. Great value for their service. Highly recommend.
francis bustos
francis bustos
16:14 02 May 21
I will absolutely use Scott's Heating & Air Conditioning service again. After receiving service and requesting system installation quotes from other local HVAC companies, I was so disappointed. I turned to Scott's as a result of a recommendation/referral from a close friend. Their service did not disappoint. They were highly professional, honest and provided punctual and quality service. They have gained a loyal customer. Thank you Scott's team!
Nathan Ferrer
Nathan Ferrer
16:48 30 Apr 21
These guys are truly professional. My AC unit died and had one night of a hot house with kids. They responded the following day, came within the time frame and repaired swiftly. Technician Victor was friendly and professional, didn't leave until the AC was verified working. I appreciate the business and highly recommend!
John Morillo
John Morillo
20:22 28 Apr 21
Great customer service. Fast and friendly. Cliff was great. He walked and talked me through my entire system and made sure I understood how it all worked. I signed up for the maintenance plan and I have complete confidence in Scott’s!
Scott Arnold II
Scott Arnold II
18:01 23 Apr 21
Great Service!
Kevin Plenzler
Kevin Plenzler
12:52 22 Apr 21
Scott's is by far the best air conditioning company I have found in Central Florida. They just installed a new A/C system at my house. The entire team was respectful, professional, and dedicated. They provide fantastic, speedy service. I have called on them for both maintenance and for the purchase of an entire system. This company has its act together. They are truly dedicated to customer service, and it shows. Prices are reasonable, and they stand behind their products. A/C is nothing to mess around with in Florida, and you can trust what you get from Scott's! Special thanks to the hard working install team: Jose, DJ, Nate, and Pablo. Those guys went above and beyond to do a spectacular job. Thanks also to the Install Manager Jeff for personally ensuring the job was going well, and to the salesperson Dan, who was exceptionally knowledgeable and quick to respond to follow up questions.
Kathy Mitchell
Kathy Mitchell
13:32 09 Apr 21
Great company that has serviced our air conditioner for years. Highly recommend.
Frank Lester
Frank Lester
03:56 09 Apr 21
I am on a service plan with Scott's heating and air so I don't have to worry about maintaining my ac as it is done for me, very prompt service, very professional . Also with being on this service plan if any problems arise there is little to no wait time to get a tech out to fix the problem, I know this because I recently had an issue thaty they resolved for me.
Paul Southern
Paul Southern
11:27 25 Mar 21
Efficient and professional. The techs are super savvy and solve all our AC issues w/o any hitch.
Victor was on time and completed the work as expected. He answered all my questions. He was courteous, knowledgeable, and friendly. Very pleased with my service.
Shanadoaha Locklear
Shanadoaha Locklear
17:32 08 Mar 21
What a pleasure finding Scott's Heating & Air Conditioning. From the moment I called and chatted with Michelle to the time when Cliff finished up it was a most satisfying experience. Cliff went above and beyond to diagnose any other potential problems and took the time to explain the 'hows & why's' of what he was doing and the benefits therein. I called in the morning, Scott's responded in the afternoon and had me up and running the same day at a very fair price. I've bookmarked Scott's Heating & Air Conditioning...they're my peeps.
Greg Feustel
Greg Feustel
14:57 08 Mar 21
The team at Scott's was very professional and courteous. My new AC looks and works great!Eli and Justin did a fabulous job on the installation. Thank you!
Eric Koschmann
Eric Koschmann
12:06 04 Mar 21
No one wants to have to replace their AC but if you have to, go with Scott's!! From the sales consult with Dan, to the conversations had with Michelle in the office, to the final install with Elias, Justin and Keenan, it was all top notch. Extremely professional, very knowledgeable and very personable. You have VERY happy customer!!
Michelle Tyson
Michelle Tyson
21:34 01 Mar 21
Michelle was most help full every time I called she set everything up also called me back to answer anything she is a main reason I will keep using them and cliff was very knowledgeable on all the set up details.
char sile
char sile
16:30 24 Feb 21
Fantastic Job!
David Bundy
David Bundy
15:58 19 Feb 21
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