Review of ‘Pre-Service Checklist’ Prior to Service Tech Visit

- Published by
Working Tech

If you have called Scott’s Heating & Air Conditioning, one of Central Florida’s leading AC companies, to schedule a service appointment, it helps to take a moment to make sure you’re prepared before the service person arrives by following our pre-service checklist.

“We created the following checklist that the homeowner can consult before we come out to service the heating or AC system,” said Scott.  “Just a few small steps can help our visit go smoothly and efficiently.”

Scott’s Pre-Service Checklist:

  • Know where all of the heating and cooling units are located in your home.
  • Perform basic troubleshooting first so you can properly describe the problem.
  • Check your air filter; a dirty air filter is a common cause of problems.
  • Be ready to explain clearly what problems you’ve had.
  • Know when your problems began.
  • Make sure the system is accessible by the technician, including units in crawl spaces or attics.  Move clutter out of the way.
  • Lock pets in a separate room.
  • Make sure an adult (18 years or older) is home to let your technician in.
  • Be prepared to answer the phone. We generally call when we’re on the way to your home.
  • If you rent your home, make sure you have permission to have your system serviced.
  • If your heat pump is frozen, shut it off before our technician arrives so it’s thawed and ready for service.
  • Have information on all prior services performed on your system readily available.

“We also suggest regularly scheduled maintenance to keep your HVAC system working at its peak efficiency,” said Scott.  “Our service techs can perform a planned maintenance or service the entire system, whatever is needed.”

About Scott’s Heating & Air Conditioning:

Established in 2011, Scott’s Heating & Air Conditioning services and repairs all brands and types of heating and cooling equipment.  Scott’s Air services all of Central Florida including Orange, Seminole, Lake, Sumter, Marion, Volusia, Osceola, and Brevard Counties. For fast, friendly service, call 407-513-4406 or visit www.scottsair.com.

author avatar
Scott's Air
  
 

Scott’s Heating & Air Conditioning is a full-service heating and air conditioning company and a Bryant® Factory Authorized Dealer in Central Florida. Whether you need repair, maintenance, or installation of a new heating or cooling system, we provide efficient, cost-effective, and professional service. When it’s hot, call Scott!

Categorised in: ,

AC Service Testimonials

Nick was great. He took care of my concerns and all my questions as this is my first home. He was professional, and very thorough I am very happy. Would 💯 recommend
Gary Bungart
2 days ago
6/4/2026 Alan and Logan were here today to do our 6 month check up. They were on time, efficient, polite and knowledgeable. Nice to have a company I can depend on for great service. 1/20/2026: Allen and Michael from Scotts Heating and Air were just here for our 6 month maintenance on our HVAC and they were excellent. Polite, Friendly, On Time and Efficient. We greatly appreciate everyone from Scott's Heating and Air who have been to our house!! We had to have our entire HVAC replaced and Craig really worked with us to get us a fair price and arranged 1 year 0% financing. We got scheduled very quickly and Boris, the installer, could not have been better. He was exactly the type of service person we want in our house. He and his team were polite and meticulous. They cleaned up the job site when it was completed. Once the install was complete Boris was very good and explaining our system to us and left us with complete confidence of a job WELL DONE! ......... Fantastic service and was able to schedule for the next day. Anthony was thorough and explained everything he did. He was extremely polite and efficient. The receptionist who scheduled my appointment was also very polite and easy to work with. I highly recommend Scott's Heating & Air Conditioning.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Allen is a great technician! I totally recommend his services!!
Janice Jackson
3 days ago
Allen just completed our 2nd regular maintenance and cleaning of our 3 AC systems. Professional, informative, and thorough…what more could you ask for. Thanks Scoot’s for the great employees and service.

Recent Posts