Review of ‘Pre-Service Checklist’ Prior to Service Tech Visit

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Working Tech

If you have called Scott’s Heating & Air Conditioning, one of Central Florida’s leading AC companies, to schedule a service appointment, it helps to take a moment to make sure you’re prepared before the service person arrives by following our pre-service checklist.

“We created the following checklist that the homeowner can consult before we come out to service the heating or AC system,” said Scott.  “Just a few small steps can help our visit go smoothly and efficiently.”

Scott’s Pre-Service Checklist:

  • Know where all of the heating and cooling units are located in your home.
  • Perform basic troubleshooting first so you can properly describe the problem.
  • Check your air filter; a dirty air filter is a common cause of problems.
  • Be ready to explain clearly what problems you’ve had.
  • Know when your problems began.
  • Make sure the system is accessible by the technician, including units in crawl spaces or attics.  Move clutter out of the way.
  • Lock pets in a separate room.
  • Make sure an adult (18 years or older) is home to let your technician in.
  • Be prepared to answer the phone. We generally call when we’re on the way to your home.
  • If you rent your home, make sure you have permission to have your system serviced.
  • If your heat pump is frozen, shut it off before our technician arrives so it’s thawed and ready for service.
  • Have information on all prior services performed on your system readily available.

“We also suggest regularly scheduled maintenance to keep your HVAC system working at its peak efficiency,” said Scott.  “Our service techs can perform a planned maintenance or service the entire system, whatever is needed.”

About Scott’s Heating & Air Conditioning:

Established in 2011, Scott’s Heating & Air Conditioning services and repairs all brands and types of heating and cooling equipment.  Scott’s Air services all of Central Florida including Orange, Seminole, Lake, Sumter, Marion, Volusia, Osceola, and Brevard Counties. For fast, friendly service, call 407-513-4406 or visit www.scottsair.com.

  
 

Scott’s Heating & Air Conditioning is a full-service heating and air conditioning company and a Bryant® Factory Authorized Dealer in Central Florida. Whether you need repair, maintenance, or installation of a new heating or cooling system, we provide efficient, cost-effective, and professional service. When it’s hot, call Scott!

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AC Service Testimonials

Scott`s Heating & Air Conditioning is such a great company to do business. I Highly Recommend them. Cliff, is a true professional technician. He will make sure the repair is done right.
Steve Abbott
Cliff and Lenora were amazing organizing my 6 mo maintenance. Highly recommend Scott’s for anything ac related.
Cliff is the best service technician I’ve ever had.
Several months prior I worked with Craig on getting one of several quotes for our aging system. I felt very comfortable with Craig and Scott's overall. A few major storms blew through and we decided to wait a bit longer till the system died and could leverage a home warranty we had. Luck would have it that this occured on the first major cold snap right before thanksgiving. It was black Friday (months later) and I texted Craig. He responded quickly and got the ball rolling so I could be warm(or cold depending on the day) again.
Install day came and the installers were polite, efficient, and clean.
Post install support is awesome as well. I thought I heard an issue with the outdoor unit a week later and they sent someone right over and gave it a full sanity check.
I'm so glad to have gone with Scott's and will recommend them to all my friends should they have any needs for their HVAC systems.
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