Scott’s Heating & Air Conditioning Earns Esteemed 2016 Angie’s List Super Service Award

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Super Service Award

Award reflects company’s consistently high level of customer service

ORLANDO, FL – Scott’s Heating & Air Conditioning has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016. This is the third year in a row that Scott’s Air has been awarded this honor.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the heating & air conditioning companies in Orlando were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

Scott’s Heating & Air Conditioning is licensed by the State of Florida and certified by the Environmental Protection Agency. As a Bryant Factory Authorized Dealer, Scott’s Heating & Air Conditioning has met Bryant’s rigid standards of skills, service, and technical know-how. Every member of the Scott’s Air team is NATE-certified to guarantee the knowledge, insight and training necessary to complete every job, no matter how complex, with a lasting solution. For more information, visit www.scottsair.com.

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AC Service Testimonials

  • 5 star review  Scott's Heating & Air Conditioning = Professional. They did an awesome job with my system change. The photos are of finished product and old product. A drastic difference! They were on time and knowledgeable. They made sure the job was done to my satisfaction. I highly recommend them!

    thumb Ryan Rawski
  • 5 star review  Grant and team from Scott's were OUTSTANDING! The new system is wonderful and I purchased the 10 yr plan so that I can have worry-free A/C for a decade! I cannot encourage you to do business with these folks enough. I'm a customer for life!

    thumb John Kellis
  • 5 star review  Very customer driven company. Sherrie was great when I called that evening for repair. Bill (technician) called and gave me an estimated time. He had the problem diagnosed and fixed within 30 minutes. Great guy - knowledgeable and friendly. Good company.

    thumb Lea Chancey
  • 5 star review  CLIFF WAS AWESOME!!! After our AC unit wasnt cooling like it used CLIFF came to my home and did a phenomenal job. He was very professional and knowledgable. I work in the service field as well and noticed how clean and organized he kept his tools and material/parts he was removing and replacing. Parts were cleaned to the best of his ability due to it being a 21 year old unit. He did a fantastic job. Would definitely recommend SCOTTS to my neighborhood and google members. Now my house cools off in no time. Thanks again CLIFF and of course the SCOTTS TEAM.

    thumb Richie Cruz
  • 5 star review  We had a great experience With this company, starting off with our sales person Daniel, extending to the entire installation crew. I’m sorry that I don’t remember all the names of the technicians who installed our units, but each and every one of them was very courteous, professional, and informative. They did not leave the house until the job is done right, and I did take a long time because we do have an older house. They started the job at about 8:30 in the morning and finished at 10 PM. They cleaned up everything and made sure that there was a full explanation as to how to use the thermostat units and the app so that we could control all of the AC units from our cell phones. They also made sure to follow up after the installation to make sure that we were satisfied with the job. I would certainly recommend Scott’s for AC installation.

    thumb Prashanta Laddu

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