Scott’s Heating & Air Conditioning Earns Esteemed 2016 Angie’s List Super Service Award

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Super Service Award

Award reflects company’s consistently high level of customer service

ORLANDO, FL – Scott’s Heating & Air Conditioning has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016. This is the third year in a row that Scott’s Air has been awarded this honor.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the heating & air conditioning companies in Orlando were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

Scott’s Heating & Air Conditioning is licensed by the State of Florida and certified by the Environmental Protection Agency. As a Bryant Factory Authorized Dealer, Scott’s Heating & Air Conditioning has met Bryant’s rigid standards of skills, service, and technical know-how. Every member of the Scott’s Air team is NATE-certified to guarantee the knowledge, insight and training necessary to complete every job, no matter how complex, with a lasting solution. For more information, visit www.scottsair.com.

  
 

Scott’s Heating & Air Conditioning is a full-service heating and air conditioning company and a Bryant® Factory Authorized Dealer in Central Florida. Whether you need repair, maintenance, or installation of a new heating or cooling system, we provide efficient, cost-effective, and professional service. When it’s hot, call Scott!

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AC Service Testimonials

Scott’s AC is the best in the business. Their technical aptitude is exceptional and the professionalism is over the top. Don’t look any further, Scott’s AC is your solution.
Rick Brisson
Rick Brisson
1701222089
pricing was reasonable and super timely responses
Monique r
Monique r
1700505330
I have always used Scott's because they are the best! This service was for an installation of a new unit. Craig, Dominic, Jessica, Desmond and Sybil were all great! There was a young man who came out to help with the thermostat setup, he was great too. Very nice experience
Wonderful team of professionals. Everything was first rate, the installers were excellent .
Scott's Heating & Air Conditioning is one of the very best companies that I have ever dealt with. Each and every employee is very knowledgeable, polite, effecient, and responds quickly to each task. The products and prices are reasonable, and quality is excellent. I highly recommend Scott's Heating & Air Conditioning!
Caca B
Caca B
1694554459
Great crew; on time, knowledgeable and professional. Excellent installation of new system.
Linda Baker
Linda Baker
1694146382
Very happy with their work
Eric Garms
Eric Garms
1693329572
Oh my god what an amazing company! I literally called one hour ago and said that my thermostat wasn’t working and there was a knock on my door within the hour! They told us what to do to fix it therefore saving us a $600 bill. They came right away, none of that we can see you in 48 hour junk. Amazing.
V Js
V Js
1693328507
They were able to provide me with same day service, friendly and very responsive. Also, I got 2 other quotes and the pricing was the most competitive.
So thankful and impressed! My dad returned home after having open heart surgery to a completely dead HVAC system in the middle of summer. Definitely not ideal. The repair was going to be pricey so he opted for a new unit. A crew came out on a Saturday and did a very clean and efficient install. Highly recommend this company!!!
Brooke Riley
Brooke Riley
1692362381
Very professional, work very neat and cleaned up and removed stuff. Very impressed with all of the staff and the company.
Our AC decided to quit during one of the hottest heatwaves in years. We called Scott's and someone was at the house to give us a quote in 30 min. From the moment they answered our first phone call through the install everyone was amazing, professional and provided a quality product and excellent service. Craig, Jose, Dexter were awesome! One of the new guys brought us a portable unit at 9:30 PM on a Friday so we could sleep. We missed his name, but shout out to him as well (he likes to give high fives). Thanks Scott and team for everything. We highly recommend!!!
K Harper
K Harper
1692132893
For the past week I've worked with Craig on getting estimates for a new A/C unit, and he has been great at answering my questions and addressing any concerns. Very responsive and knowledgeable, straight shooter and direct! I didn't have to deal with any up-selling like working with a used car salesman (I experienced that with other bigger local A/C companies providing quotes). For these qualities alone I would recommend Scott's A/C, even though I will disclose that we ultimately went with another quote from a family referral of an A/C company. Had that family referral not been apart of our consideration, we would definitely choose and recommend Scott's for new A/C installs and service!
rwoodunder
rwoodunder
1691677447
Dan in sales, outstanding jobgoing over equipment and helping us make what was the best decisions for us on purchasing new a/cinstall, plus scheduling the next day!Boris and Justin were excellent with communications while install and after! very clean, professional taking old out and installing new!ty
T F
T F
1690829348
We can't thank Scott's enough. We came home to a air conditioner barely limping along. I called Scott's first thing in the morning and they had a technician out that day. Unfortunately our system could not be saved. The salesman Craig came out that day as well and quoted a new system. Since it was a Friday we could not get the system installed until Tuesday. Scott's provided us with a portable system which definitely helped during the grueling heat wave in Central Florida. Tuesday came, the installers showed up on time and did an awesome installation job. Cleaned everything up and went on their way. Everyone was pleasant, professional and great to work with! Thank You Scott's Heating & Cooling!
Rodger Marty
Rodger Marty
1689943584
Always happy with their response time. Issue started last night causing our A/C unit to shut down. Made a call to Scott's Heating and Air in the morning and a tech was here by 10:45am. Tyrie, the tech, is awesome. He quickly took care of the problem and had us up and running in no time at all. He is knowledgeable and professional and did a great job.
Perfect company to do business with. Professional and courteous in all phases of project.
Ron Brenton
Ron Brenton
1689684296
Excellent response and service. After 25 years of being serviced by a competitor I decided to change companies. AC was out and in need of replacement. Within 24 hours we had the sales rep here and new unit going in for a reasonable expense. No upselling, phony money savings, or timeshare presentations- just a new system without being targeted and pressured into pricey newer technology that will also become obsolete and non reparable every system cycle. I’m recommending to everyone looking for a new provider
Bill Sumner
Bill Sumner
1688123609
Excellent job getting my new system installed. Friendly and professional staff. Would recommend this company to anyone who needs ac work done.
Michael Imlay
Michael Imlay
1686157131
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