What to Ask Your AC Service Tech during an AC Tune-Up

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An AC service tech with a customer explaining what he’s doing during an AC tune-up.

Central Florida’s weather calls for a quality HVAC system that’s well maintained. Whether you’re based in Orlando, Sanford, Longwood, Lake Mary, or Winter Springs, having an air conditioner you can rely on is essential – and the best way to take care of your unit is with scheduled AC maintenance. But what should you ask your AC service technician the next time they come for an AC tune-up?

Do I Need an AC Tune-Up?

At Scott’s Heating & Air Conditioning, we recommend a maintenance visit every six months to keep your system running properly all year long. Regular maintenance keeps your air conditioning system working at its peak efficiency in like-new condition and can even prolong its life span. Planned maintenance can also help you avoid potential problems by catching them before they go beyond maintenance and become necessary repairs.

What should I know about changing my air filter?

clean air filter makes a big difference to the health of your air conditioning system. Scott’s Heating & Air Conditioning offers a variety of specialty and standard filter sizes. Give us a call to order your filters, and we will deliver them to your home.

  1. Filter Size matters:

    • Filter sizes are advertised in nominal sizes, but there can be 10 filters in that nominal size and only one will fit your system. Either measure the filter or look for a model number, filter number, or item number.  For example, a filter that is 16” x 25” x 5” can actually measure 15 ¾” x 24 ½” x 4 ¾”.
  2. Filter thickness matters:

    • Air filters can range in thickness from 1” to 5”. You’ll need to know how wide your filter needs to be.
  3. Merv Rating:

    • Ratings go from Merv 1 “Okay” to Merv 16 “Best”. A higher Merv rating may cost more, but they last longer too.  Talk with your service tech about a better filter that can improve your indoor air quality.

Does my HVAC unit use R-22?

Air conditioning in Florida is nearly universal. While newer homes are built with up-to-code AC units, older AC systems may actually be harming the environment.

If you aren’t sure how old your AC system is, ask your tech if your unit is using R-22. This is a refrigerant commonly known as Freon. The bad news is that Freon has been phased out because it depletes the ozone layer.

In 2020, the US declared it was no longer producing or importing R-22. This means finding replacement parts for systems that run on Freon and locating Freon itself will become more difficult as it becomes scarcer.

Updating your HVAC system can help you have a more environmentally friendly home that can better be serviced and repaired. If you think you might benefit from a newer system that doesn’t use R-22 to cool your air check out the Scotts Air product catalog online.

When am I due for my next appointment?

Your air conditioner is a heavy-duty, hard-working piece of machinery. So, think of AC tune-ups like an oil change for your car – they’re necessary and you need to keep a schedule. We recommend a planned maintenance visit every six months to make sure your system is ready for whatever summer or winter brings. When you sign up for an annual AC maintenance agreement, the team at Scott’s Air will take care of reminding you when it’s time for your next maintenance!

Between visits, you can conduct minor maintenance on your own such as changing your AC filter, but a trained AC maintenance technician does much more. Your HVAC tech will evaluate coolant levels, lubricate moving parts, conduct a thorough cleaning, calibrate your thermostat, assess the condition of your blower belt, look at the state of your system’s blower motor, flush your condensate drain, and more.

Should I get an annual AC maintenance agreement?

The quick answer is, yes! Why? Having your system serviced each year can maximize its lifespan resulting in reduced costs. Regular maintenance ensures smaller problems don’t snowball into bigger ones.

At Scott’s Heating and Air Conditioning, our annual residential maintenance agreement keeps your AC system running in peak condition all year long. We keep track of your appointments and call you when you’re due for a routine AC tune-up. It’s worry-free and allows you to know your AC will be in good shape all year long!

Do you have financing options?

Yes! During the AC tune-up, if your AC repair tech discovers that it may be time to replace your system – don’t fret! Scott’s Air does offer financing options!

Your new air conditioner shouldn’t be out of reach just because of money. As a Bryant Factory authorized dealer Scott’s Air offers top-quality HVAC units to all of t customers by providing financing through Wells Fargo and Microf.

The Bryant credit card program through Wells Fargo provides clients with a revolving line of credit. You can use it for future purchases and access any special promotions available through the card. It has its own easy-to-use online account management and you can set up automatic monthly payments.

Keep Up with AC Tune-Ups

Keeping your Central Florida AC system in great shape will maximize its lifespan – and that starts with AC tune-ups! If you have more questions about AC maintenance or AC repair, contact Scott’s Heating and Air Conditioning! We will gladly answer any questions – or we can get you set up for your next AC tune-up! We have qualified AC service techs all throughout Central Florida including Orlando, Sanford, Longwood, Lake Mary, and Winter Springs. Let’s get you set up to stay cool!


Scott’s Heating & Air Conditioning is a full-service heating and air conditioning company and a Bryant® Factory Authorized Dealer in Central Florida. Whether you need repair, maintenance, or installation of a new heating or cooling system, we provide efficient, cost-effective, and professional service. When it’s hot, call Scott!

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Scott’s AC is the best in the business. Their technical aptitude is exceptional and the professionalism is over the top. Don’t look any further, Scott’s AC is your solution.
Rick Brisson
Rick Brisson
pricing was reasonable and super timely responses
Monique r
Monique r
I have always used Scott's because they are the best! This service was for an installation of a new unit. Craig, Dominic, Jessica, Desmond and Sybil were all great! There was a young man who came out to help with the thermostat setup, he was great too. Very nice experience
Wonderful team of professionals. Everything was first rate, the installers were excellent .
Scott's Heating & Air Conditioning is one of the very best companies that I have ever dealt with. Each and every employee is very knowledgeable, polite, effecient, and responds quickly to each task. The products and prices are reasonable, and quality is excellent. I highly recommend Scott's Heating & Air Conditioning!
Caca B
Caca B
Great crew; on time, knowledgeable and professional. Excellent installation of new system.
Linda Baker
Linda Baker
Very happy with their work
Eric Garms
Eric Garms
Oh my god what an amazing company! I literally called one hour ago and said that my thermostat wasn’t working and there was a knock on my door within the hour! They told us what to do to fix it therefore saving us a $600 bill. They came right away, none of that we can see you in 48 hour junk. Amazing.
V Js
V Js
They were able to provide me with same day service, friendly and very responsive. Also, I got 2 other quotes and the pricing was the most competitive.
So thankful and impressed! My dad returned home after having open heart surgery to a completely dead HVAC system in the middle of summer. Definitely not ideal. The repair was going to be pricey so he opted for a new unit. A crew came out on a Saturday and did a very clean and efficient install. Highly recommend this company!!!
Brooke Riley
Brooke Riley
Very professional, work very neat and cleaned up and removed stuff. Very impressed with all of the staff and the company.
Our AC decided to quit during one of the hottest heatwaves in years. We called Scott's and someone was at the house to give us a quote in 30 min. From the moment they answered our first phone call through the install everyone was amazing, professional and provided a quality product and excellent service. Craig, Jose, Dexter were awesome! One of the new guys brought us a portable unit at 9:30 PM on a Friday so we could sleep. We missed his name, but shout out to him as well (he likes to give high fives). Thanks Scott and team for everything. We highly recommend!!!
K Harper
K Harper
For the past week I've worked with Craig on getting estimates for a new A/C unit, and he has been great at answering my questions and addressing any concerns. Very responsive and knowledgeable, straight shooter and direct! I didn't have to deal with any up-selling like working with a used car salesman (I experienced that with other bigger local A/C companies providing quotes). For these qualities alone I would recommend Scott's A/C, even though I will disclose that we ultimately went with another quote from a family referral of an A/C company. Had that family referral not been apart of our consideration, we would definitely choose and recommend Scott's for new A/C installs and service!
Dan in sales, outstanding jobgoing over equipment and helping us make what was the best decisions for us on purchasing new a/cinstall, plus scheduling the next day!Boris and Justin were excellent with communications while install and after! very clean, professional taking old out and installing new!ty
We can't thank Scott's enough. We came home to a air conditioner barely limping along. I called Scott's first thing in the morning and they had a technician out that day. Unfortunately our system could not be saved. The salesman Craig came out that day as well and quoted a new system. Since it was a Friday we could not get the system installed until Tuesday. Scott's provided us with a portable system which definitely helped during the grueling heat wave in Central Florida. Tuesday came, the installers showed up on time and did an awesome installation job. Cleaned everything up and went on their way. Everyone was pleasant, professional and great to work with! Thank You Scott's Heating & Cooling!
Rodger Marty
Rodger Marty
Always happy with their response time. Issue started last night causing our A/C unit to shut down. Made a call to Scott's Heating and Air in the morning and a tech was here by 10:45am. Tyrie, the tech, is awesome. He quickly took care of the problem and had us up and running in no time at all. He is knowledgeable and professional and did a great job.
Perfect company to do business with. Professional and courteous in all phases of project.
Ron Brenton
Ron Brenton
Excellent response and service. After 25 years of being serviced by a competitor I decided to change companies. AC was out and in need of replacement. Within 24 hours we had the sales rep here and new unit going in for a reasonable expense. No upselling, phony money savings, or timeshare presentations- just a new system without being targeted and pressured into pricey newer technology that will also become obsolete and non reparable every system cycle. I’m recommending to everyone looking for a new provider
Bill Sumner
Bill Sumner
Excellent job getting my new system installed. Friendly and professional staff. Would recommend this company to anyone who needs ac work done.
Michael Imlay
Michael Imlay

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