Tag Archive: smart thermostats

AC Service Testimonials

I called for service on Sunday and spoke with Lucas who got me an appointment first thing Monday morning on a holiday! Thank you Victor and Alberto for top notch service once again!Scott you can be proud to have all 3 of these gentlemen working for you they were courteous and fast and had me living in a cool house in no time!!Thank you.Life long customer!!!
Rebecca Lesher
Rebecca Lesher
14:22 06 Sep 21
Excellent service: responsive, knowledgeable, professional and courteous
George
George
23:08 30 Aug 21
AC went out late Saturday evening. So hot! Called Scotts Air on Sun. They answered right away & came out to fix it a few hours later. Didnt charge an arm & a leg & Gerry was very professional. Had a part replaced & back to cold air. Many thanks to them for coming to my rescue!
Gina James
Gina James
23:27 26 Aug 21
Clif was very professional and fixed my ac issue and explained everything to me during process. Thanks again!
Anthony Tucciarelli
Anthony Tucciarelli
17:42 26 Aug 21
We've used Scott's for over 8 years. They serviced and eventually installed new AC units at our previous and current home. We had original units in both locations and it seemed like they always went out on weekends or at night. Scott's always got someone out ASAP. I highly recommend them. And, after installing new AC in both locations I can tell you that we had an extremely positive experience. There were no surprises, their pricing was competitive and the new equipment saved us hundreds of dollars on our monthly power bill. We wouldn't use anyone else! They are the best and they take care of business.
Jean Ciullo
Jean Ciullo
14:50 23 Aug 21
Great company with great employees
Kim R
Kim R
12:46 18 Aug 21
Literally phenomenal from start to finish. The admin taking our call was delightfully polite and it was nothing short of miraculous that someone was able to tend to our problem within the hour of our call. Clif, the person who came out was polite, patient, and knowledgeable. We will continue to use your company at any point needed.
Sarah
Sarah
02:21 18 Aug 21
Top notch company from sales to installation they did an excellent job. And the new Bryant a/c system is superb.
Will
Will
11:25 17 Aug 21
Scott has an amazing team. All the employees are very smart and courteous. My system has been running flawlessly for 5 years now. The only time it stopped was when a frog sat on top of the heat pump to warm up, he dried himself to a prune and fell into the heat pump fan and it stopped from running.
Tom Shusta
Tom Shusta
22:59 02 Aug 21
We've had a great experience with Scott's. Found our way to them through community recommendations and good google reviews when we needed a new A/C. The office staff is very friendly and helpful. Whenever we have a need, I feel like they take ownership and care about the resolution. For example, after our new unit was installed, we had some questions and observations on how it was working compared to our replaced system. A senior tech came out to help us calibrate our thermostat and adjust our vents. Pricing is fair and transparent and I don't feel like we're being "sold." I trust Scott's.
Laura McCormack
Laura McCormack
20:38 21 Jul 21
Very quick and professional service, five plus stars!!
Tom Owens
Tom Owens
02:40 18 Jul 21
I was looking for a specific brand, Scott's was one of the dealers. I immediately felt comfortable with Danny, the sales rep. The pricing was fair, the people were awesome, and they did what they said they were going to do, when they said they were going to do it. What more could you ask?
Rusty Parsons
Rusty Parsons
14:39 17 Jul 21
Saturday afternoon, no A/C. Checked out the internet and saw that Scott's had many positive reviews so I called. The person on the phone was friendly and understanding and eager to help me get service that day. When the service man showed up he was intent on finding the cause of our problem, not just the quick fix or an over priced recommendation to "replace the condenser" that had been recommended by another A/C company earlier in the week. He was worked until the job was done, way past "normal" working hours on the weekend and spent the time waiting to make sure the house cooled down before leaving. I was excited to find out about the maintenance agreement that is offered by Scott's because I would NEVER trust anyone else to service my A/C.
Brenda Dorman
Brenda Dorman
23:04 11 Jul 21
The salesman, Victor, was very informative as to the different AC models and answered any questions I had. He was fair in his pricing. The installation team were experienced and strived for perfection in the installation. They worked long and hard to complete the installation in one day despite some challenges they came across. I am glad I chose Scott's.
Pamela Curren
Pamela Curren
12:03 07 Jul 21
I recommend using Scott's Heating and Air 100 times over. They were very knowledgeable, prompt, and their products are excellent. I had two new AC units installed and another one repaired. They answered all my questions, educated me on how to care for my units, and went above and beyond when to assist me even after installation when I had more questions later! I will never use anyone else and I highly recommend them !
Jessica Johnson
Jessica Johnson
23:43 20 Jun 21
Cliff was our Air conditioner specialist and was amazing. He figured out why our air condition continued to go off. He also was working late into the night, which means he would probably working overtime.
Lesli Colgan
Lesli Colgan
20:56 10 Jun 21
What can I say but wow ! These guys did a great job from Daniel , the salesman to the installation team Jose , Santiago , and DJ .We are very pleased with our entire experience with Scott's Heating & Air Conditioning!Dan did not try to over sale us and was there when we had a question. The install team where on time and very professional. I would not hesitate to refer this company to family or friends. Thank you Scott's Heating and Air Conditioning for a great experience!!!!Truly a happy customer!
John Kokontis
John Kokontis
14:15 10 Jun 21
This company always shows up on time, very professional and I love having their service contract. I know how important it is to keep your unit running efficiently. I recommended this company to many of my friends and neighbors.
L Wright
L Wright
16:35 08 Jun 21
Great service from start to finish
john goodger
john goodger
20:36 03 Jun 21
Daniel, sales, was great!! Took the time to explain options and wasn’t pushy at all. His demeanor and professionalism really drew me in.The two install teams were fantabulous!! Very professional and courteous.
Amy Staiger
Amy Staiger
14:01 03 Jun 21
The team that came out to replace my old AC unit were right on time and super nice guys. They made sure everything they did was 100% correct and that I was 100% happy before they left. I used them again because of the first time experience.
Eoghan DaBear
Eoghan DaBear
12:58 01 Jun 21
We can always count on Cliff to maintain our equipment well. We count on his long term experience and knowledge and have never been disappointed.
Peggy Garner
Peggy Garner
20:52 21 May 21
We have used Scott's since moving to Florida 5 years ago. They installed our new HVAC system after responding to an urgent situation when our prior system failed. We love them!
Nancy Marzolino
Nancy Marzolino
18:29 12 May 21
After dealing with a different a/c company and getting unsatisfactory service (didn't repair the unit & we were without air) and no return calls, I got Scott's contact info from a friend. I called them in the morning and they were out in the afternoon. As it turned out, the repairs were too costly on an old machine and so we replaced it. The install went seamlessly! From the office point of contact to the follow up on the install every staff member was professional, knowledgeable, and courteous. We are so happy to find Scott's and look forward to working with them as the need arises!
Shelley Kelso
Shelley Kelso
18:08 12 May 21
I just had my AC replaced by Scott's and can't say enough about how great the experience was from start to finish. I called 7 different AC companies in the area and Dan the sales rep from Scott's stood above all the rest. Clearly explained the options and differences between the different technologies available today (Single, two Stage, Variable) and didn't try to over sell me like most other AC companies recommending I needed the most expensive unit. Dan laid out three recommended options and once he educated me on the differences, left it up to me to choose the best value for the performance I was looking for. Best experience by far! When it came to the installation, I knew I made the right choice as I saw the great attention detail and meticulous workmanship at every stage of the install. I knew this was the most critical aspect of the longevity and performance of the AC unit and it was clear Scott's trains their techs to take pride in their work. The day after install I received warranty confirmation from Bryant, which shows they submitted the paperwork ASAP. From start to finished - amazing experience and would highly recommend for anyone looking to replace their AC and not break the bank while doing it!
A C
A C
14:30 06 May 21
I had my old AC unit replaced, im happy I choose Scott's services. The installation was promptly, and the staff was courteous.
Brian Guerrero
Brian Guerrero
11:37 04 May 21
Very professional and took their time to answer all my questions. Great value for their service. Highly recommend.
francis bustos
francis bustos
16:14 02 May 21
I will absolutely use Scott's Heating & Air Conditioning service again. After receiving service and requesting system installation quotes from other local HVAC companies, I was so disappointed. I turned to Scott's as a result of a recommendation/referral from a close friend. Their service did not disappoint. They were highly professional, honest and provided punctual and quality service. They have gained a loyal customer. Thank you Scott's team!
Nathan Ferrer
Nathan Ferrer
16:48 30 Apr 21
These guys are truly professional. My AC unit died and had one night of a hot house with kids. They responded the following day, came within the time frame and repaired swiftly. Technician Victor was friendly and professional, didn't leave until the AC was verified working. I appreciate the business and highly recommend!
John Morillo
John Morillo
20:22 28 Apr 21
Great customer service. Fast and friendly. Cliff was great. He walked and talked me through my entire system and made sure I understood how it all worked. I signed up for the maintenance plan and I have complete confidence in Scott’s!
Scott Arnold II
Scott Arnold II
18:01 23 Apr 21
Great Service!
Kevin Plenzler
Kevin Plenzler
12:52 22 Apr 21
Scott's is by far the best air conditioning company I have found in Central Florida. They just installed a new A/C system at my house. The entire team was respectful, professional, and dedicated. They provide fantastic, speedy service. I have called on them for both maintenance and for the purchase of an entire system. This company has its act together. They are truly dedicated to customer service, and it shows. Prices are reasonable, and they stand behind their products. A/C is nothing to mess around with in Florida, and you can trust what you get from Scott's! Special thanks to the hard working install team: Jose, DJ, Nate, and Pablo. Those guys went above and beyond to do a spectacular job. Thanks also to the Install Manager Jeff for personally ensuring the job was going well, and to the salesperson Dan, who was exceptionally knowledgeable and quick to respond to follow up questions.
Kathy Mitchell
Kathy Mitchell
13:32 09 Apr 21
Great company that has serviced our air conditioner for years. Highly recommend.
Frank Lester
Frank Lester
03:56 09 Apr 21
Stephen and Michelle maintained and scheduled for my AC/Heat unit to be serviced. Stephen also gave me some advice on upgrading my home unit. I received prices for the home unit and labor from Stephen. Thanks. He also gave me feedback on my current system.
jonathan sa
jonathan sa
03:55 08 Apr 21
I am on a service plan with Scott's heating and air so I don't have to worry about maintaining my ac as it is done for me, very prompt service, very professional . Also with being on this service plan if any problems arise there is little to no wait time to get a tech out to fix the problem, I know this because I recently had an issue thaty they resolved for me.
Paul Southern
Paul Southern
11:27 25 Mar 21
Excellent skills and clean up after performing maintenance.
Tony Hagan
Tony Hagan
21:37 17 Mar 21
Efficient and professional. The techs are super savvy and solve all our AC issues w/o any hitch.
Indian Wine Goddess, DipWSET
Indian Wine Goddess, DipWSET
14:21 15 Mar 21
Victor was on time and completed the work as expected. He answered all my questions. He was courteous, knowledgeable, and friendly. Very pleased with my service.
Shanadoaha Locklear
Shanadoaha Locklear
17:32 08 Mar 21
What a pleasure finding Scott's Heating & Air Conditioning. From the moment I called and chatted with Michelle to the time when Cliff finished up it was a most satisfying experience. Cliff went above and beyond to diagnose any other potential problems and took the time to explain the 'hows & why's' of what he was doing and the benefits therein. I called in the morning, Scott's responded in the afternoon and had me up and running the same day at a very fair price. I've bookmarked Scott's Heating & Air Conditioning...they're my peeps.
Greg Feustel
Greg Feustel
14:57 08 Mar 21
The team at Scott's was very professional and courteous. My new AC looks and works great!Eli and Justin did a fabulous job on the installation. Thank you!
Eric Koschmann
Eric Koschmann
12:06 04 Mar 21
No one wants to have to replace their AC but if you have to, go with Scott's!! From the sales consult with Dan, to the conversations had with Michelle in the office, to the final install with Elias, Justin and Keenan, it was all top notch. Extremely professional, very knowledgeable and very personable. You have VERY happy customer!!
Michelle Tyson
Michelle Tyson
21:34 01 Mar 21
Michelle was most help full every time I called she set everything up also called me back to answer anything she is a main reason I will keep using them and cliff was very knowledgeable on all the set up details.
char sile
char sile
16:30 24 Feb 21
Fantastic Job!
David Bundy
David Bundy
15:58 19 Feb 21
Great team! Customer service, install and follow up are all excellent.
William Gregory
William Gregory
19:26 16 Feb 21
We have worked with Scott's for a long time. They are very professional and very helpful and quick to the job!
Natalie Barrentine
Natalie Barrentine
16:51 09 Feb 21
Best AC company in town! Thank you for the great work!!
Marta Perez
Marta Perez
14:45 05 Feb 21
Very impressed with the entire Scott’s team that helped us with our recent installation. Dan was not a pushy salesman, but very knowledgeable. DJ, José and Santiago were professional, courteous and our new system looks and runs amazing. The cleanup after looked immaculate. Thanks again!!!
misty tisher
misty tisher
13:54 05 Feb 21
The team was very knowledgeable, thorough and courteous. I highly recommend Scott’s Heating and AC !
Joanne Melicharek
Joanne Melicharek
12:43 22 Jan 21
Great experience with their team from sales to install - professional, knowledgeable, and conscientious.
Jamie Turco
Jamie Turco
15:27 21 Jan 21
The installation team were incredible! They were knowledgeable and extremely professional. They took their time to ensure their work was of the highest quality. The sales team and office staff have the customer first and were extremely helpful. We will definitely recommend Scott’s to everyone!
Dawn Jacobs
Dawn Jacobs
01:26 13 Jan 21
Nothing short of amazing in all aspects. Dan having a tech background was VERY helpful in understanding the different options and selecting the best value solution. The crew showed up on time and went above and beyond in the demo of the old system/install of the new one. They took every opportunity to make things better than new as they completed the install. Just to show how amazing it was, when the thermostat was discovered to have the wrong software to allow communicating with the other components, Dan drove across town at 7pm on New Year's Eve to deliver the correct version- and stayed around to ensure everything came online without a hitch. We've already recommended these folks to friends, and we'll be back when we have more HVAC needs.
Tim Hill
Tim Hill
01:55 12 Jan 21
Cliff is the most competent A/C and heating technician I have ever met. He is friendly, knowledgeable, and will get the job done RIGHT the first time.
Connie Dawson
Connie Dawson
20:14 02 Jan 21
Had an AC unit installed by Scott's recently. They did a great job and the new AC unit is working well. Only complaint is they could have cleaned better. Some screws and piping were left in the yard. They're a great company and I highly recommend them for all your HVAC needs.
Derek Bobek
Derek Bobek
00:47 02 Jan 21
Grant was very patient with me when explaining all of my options and prices. He went way above and beyond and I really appreciate him taking the time to explain everything I needed to make a decision. The install team was great. They were prompt, worked efficiently, and all areas were clean and neat when they left. Overall, I was very happy with their service and everyone involved.
Tawn Couts
Tawn Couts
04:55 24 Dec 20
Prompt, professional, knowledgeable. What more could you ask for. We highly recommend Scotts!
HowardW34
HowardW34
16:10 21 Dec 20
Professional, responsive, and fair. I’ve had them out twice now over the last 12 months (different issues) and I won’t be calling anyone else in the future for any of my HVAC repair needs.
William Dufresne
William Dufresne
15:59 02 Dec 20
Cliff is the most professional AC technician I've ever had, and after 21 years in Florida that's quite a few! Fast, dependable and most of all honest. Would recommend Scott's for any AC needs.
Mike Fix
Mike Fix
12:58 24 Nov 20
Just moved to the area and was recommended to them from previous owners of my house. I am so glad they did. They showed on time. extremely professional. They had me up and running very quickly.Prices where up front and I plan on using them in the future.
Matthew Blum
Matthew Blum
17:00 02 Nov 20
Highly recommended! Reached out to Scott's and got an immediate call back-Good start. Scheduled time to troubleshoot problem-they gave a 1 hour arrival time and showed up right on time-Great. Gave me options that I researched and agreed with there recommendations-unit was almost 15 years old and repairs were just gonna be a temporary fix so decided to replace unit. They gave me the price and verified that they had the materials to get the job done. 2 days later they got the job done as promised and the new unit is quieter, colder and more efficient. Good job.
Robert Love
Robert Love
11:32 29 Oct 20
Extremely happy we chose Scott's for out new AC system! Everyone I talked to for my service was very helpful and professional. The installation of our system is clean and looks amazing, and works like a dream. Couldn't be happier with our purchase. I'd recomend Scott's to anyone. We will be going to them for any AC service we ever need in the future! Thank you Scott's!!!
David Lathrop
David Lathrop
22:07 14 Oct 20
Yesterday we had Scott's heating & AC come and clean our system. Phil was our technician, he did an awesome job. They are the best...professional, knowledgeable and personable. Thank you for your great service.
Tina Stevens
Tina Stevens
10:38 23 Sep 20
The lady on the phone was so polite and friendly when I scheduled the appointment. Cliff was incredibly knowledgeable and helpful as well as courteous and professional. He informed us of the products and resources available without us feeling like he was trying to push them on us. I feel much better knowing we have a maintenance agreement with Scott's and that Cliff is only a phone call away if we have AC problems again.
Lauria Wilson
Lauria Wilson
16:59 17 Sep 20
Scott's ac service was extremely fast and very professional!!!!
Luis Rivera
Luis Rivera
14:49 02 Sep 20
I feel like Scott's gave me great service and great value for installation of a new 4 ton Bryant unit. They went beyond what I expected to change out my 17 year old ac. All touchpoints were very professional. Would highly recommend.
Cyndi Peters
Cyndi Peters
18:46 01 Sep 20
Anytime you spend thousands of dollars you want to make sure you need it done and is it a good price. The staff at Scott's explained to me what happen to make my old stop working, my options to fix or replace. The tech was good enough to explain it to me in a way that was easy to understand. Once I said yes I want it replaced the speed and response was better than I even hopped. They delivered on every promise made. Every staff member I came into contact with was professional and ready with a smiling voice.
D “Alex” H
D “Alex” H
17:39 31 Aug 20
Daniel (our salesman) was great and very personable, he had the install coordinated and ready to go in about 2 days, and to top it off, beat the competition price by a fair margin. Dan and Brad (our installers) were terrific as well. had a small miscommunication during install, explained it to Dan and all was well. the installers worked diligently, did great work, and cleaned up after themselves like they were never here. communication from the office was great. all around nice bunch of folks. i wouldn't hesitate to use their services again. thanks Scott's team!
Wade Thomas
Wade Thomas
13:00 27 Aug 20
Our ac was acting up and so was our nest thermostat. I needed service done last minute on my AC and they were not only prompt in answering my call but also scheduling service soon. Patrick came and did a full inspection and thoroughly explained told us what we needed. He explained the prices and services really well and once we agreed to get it serviced, he did so really well. He was professional, on time, patient and their prices are great! My ac has been running perfectly after maintenance. Deff using their services in the future.
Shirley Arias
Shirley Arias
23:05 25 Aug 20
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