My AC Is Leaking: Why and What to Do

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A concerned woman inspecting her air conditioner

As the weather heats up, you are likely cranking up the air conditioning to keep cool and comfortable. An AC unit that is well cared for will last you a long time. However, even with a lot of attention and maintenance, sometimes an air conditioning unit starts to leak water. Before you say, “My AC is leaking, I need a new one”, know that most leaks can be fixed fairly easily. Here’s what you need to know.

Why Do AC Units Leak?

Air conditioners work by removing warm air from your home. They do this by exposing the air to an evaporator coil. AC works as hot air passes over the coil and condensation forms.  Water is taken from the air and drips into a pan that has a drain line attached to it. This condensate drain line then leads the water out of your home while the newly cooled air is passed into it. Just like magic! Things don’t seem so shiny and bright, however, if water is now dripping down your wall.

AC units can leak inside your home for a number of reasons. These include:

  • A clogged drain line
  • Low refrigerant
  • A dirty air filter
  • A rusted drain pan
  • A broken condensate pump

Many problems with your AC can be fixed with a minor tweak. If you are mechanically inclined, have the right tools, and also a bit of time on your hands, you might try to conduct air conditioner maintenance and fix the leak yourself. Here’s how.

What to Do if Your AC Unit Is Leaking

There are many ways you can attempt to fix a leaking AC unit. A true fix can take some trial and error. You might:

  • Vacuum Out the Drain Line

    • If your drain line leading out of your AC unit has become clogged with dirt and debris, this could be causing the leak. When water can’t pass through the line and it’s blocked, the water can then seep back into your home.

      If things look dirty, try vacuuming the line out with a wet/dry vac to see if this helps. If it doesn’t, you could try the other tips listed here or contact a professional. AC maintenance technicians have access to vacuums with more power that can succeed in loosening stubborn grime that doesn’t want to come out.

  • Change the Air Filter

    • A dirty air filter forces your unit to work harder, and it can block warm air from moving over the evaporation coil. Blocked air can then cause the coil to become cold and freeze. Once the frozen coil does come in contact with warm air, however, it melts, causing your drain pan to overflow.Your AC filter should be replaced every thirty days. Try to replace your filter with a new one and see if the leaking stops.
  • Replace the Drain Pan

    • Leaking can also be caused by a damaged drain pan. Take a good look at your own. Is it rusty? An AC unit that has been running for over a decade can have a drain pan that’s seen better days. Buy a new pan and swap it in to see if this helps.
  • Replace Your Condensate Pump

    • Finally, it could be that your condensate pump has broken down. This means that water generated by your AC can’t be pumped outside. When this happens, the water accumulates and causes trouble. Such a scenario can cause a lot of damage to your home and it’s important to replace a broken pump as soon as possible.

Not Sure? Leave the AC Maintenance to the Professionals

If you are wondering why “my ac is leaking” and you can’t find the solution on your own, contact the professionals at Scott’s Heating & Air Conditioning. We have extensive experience servicing residential AC throughout Central Florida, including the Orlando, Sanford, Longwood, Lake Mary, and many other areas.  With highly qualified technicians who get the job done right, we are always happy to help.

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Scott's Air
  
 

Scott’s Heating & Air Conditioning is a full-service heating and air conditioning company and a Bryant® Factory Authorized Dealer in Central Florida. Whether you need repair, maintenance, or installation of a new heating or cooling system, we provide efficient, cost-effective, and professional service. When it’s hot, call Scott!

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AC Service Testimonials

UPDATE 12/11/25-
Mr. Scott, the owner took the time to speak with me the day before to take ownership of the unfortunate event, and to rectify it, he personally came over to speak to me and issued a refund for the blower motor replacement to honor me being a customer and purchasing the unit from them in recent times. This speaks a lot about his integrity and customer centric approach. Even though I didn’t hear from them initially for a few months, this was a great gesture in difficult times, and I appreciate this, therefore updating my review.

STAY AWAY!!!

I purchased a new AC system from Scott’s Air & Heat in 2022 for approximately $7,000. Since then, I have already spent over $1,500 on repairs in 2 years. Despite the system having a 10-year parts warranty, I was charged $650 for labor alone to replace a blower motor—a repair that took about one hour to complete. Another reputable company quoted $500 total, including both parts and labor, for the same job.

Additionally, I was charged $258 for the same issue just a week prior, and when the problem recurred, the company billed me again instead of honoring their previous service. Attempts to reach the owner or manager for a resolution went unanswered.

Overall, I found their pricing to be excessive and their customer service severely lacking. I would not recommend this company based on my experience.
Response from the owner:Hi, Thank you for taking Scott's call today & allowing us to make this right. We're looking forward to meeting you tomorrow with the hopes of being able to earn your 5-star rating. We genuinely care for our customers and their families and want you to be 100% satisfied. Thank you again.
It’s been a long process, but Scott did call personally to make sure that our ac unit was working properly. They even upgraded to the correct size unit we needed after many repairs and issues. I appreciate the follow through and transparent communication! They will make sure to follow up and help when needed. Thank you Scott and team!!!!
Response from the owner:Hi Robin, Thank you so much for giving us an opportunity to make this right. We're happy to hear your system is running good now & we were able to turn your experience around. Thank you for trusting us with your home.
12/11/25

Same day update! I want to applaud Scott, the owner, for contacting me about my concerns regarding the labor charge for our last job. It was a disappointment that I had to have such an expensive charge on a relatively new unit. However, we talked about it, and he’s going to try to help. I appreciate any owner who listens to customers and wants to try to make things right. Thank you, Scott. I guess I don’t have to shop around for a new AC company for now.

12/11/25
Just to clarify. My response says that I’m frustrated to pay for labor for a warranty repair. I didn’t understand this was a warranty repair and I always am fine with paying for labor if a job is done. I believe my review explains my frustration with flat fees no matter how long the job takes.

10/8/25
Update today. The price that was quoted me was not only labor. They are charging flat fees for jobs. This is a change from the past with HVAC companies , but with more explanation and a little flexibility, I think we will stay with Scott’s for the time being. We’ll see how it goes. They still remain extremely responsive and professional and kind. This is worth something. They also come quickly when you have a problem.

This is a big change in my review for this company. Over the past five years things have changed. The company I used to trust I am now very skeptical of. They no longer charge labor by the hour so that you pay more for something that is more difficult and less for something that is less difficult. Just flat fees. And extremely high ones at that! Guess I’m looking for a new company now.
Response from the owner:Hi Karon, Thank you for trusting us with your home all these years. I can understand your frustration in having to pay labor for a warranty repair. The warranty from the manufacturer (not us) only covers the part itself. We value our customers and our community & want to make sure we take care of you and your home. We've left you a message & hope you'll return our call so we can make this right.
Chelsie was absolutely amazing!! She was on time, super friendly and personable! She was knowledgeable and even took the time to explain the problem and solution with our ac. I highly recommend them to service your HVAC needs!
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